HVAC Mechanic jobs in Muncie, IN

We are seeking an individual with a PASSION FOR PEOPLE & SALES that enjoys working in a professional environment with a "family-like" feel as a Automotive Service Advisor.

Culture & Team Building is a key foundation of our workplace & we strive to not only provide great service but to also celebrate our success as a team through monthly outings, lunches, and bonuses. We pride ourselves on our EMPLOYEE TENURE, ranging from 2yrs to 20yrs & have the best technicians supporting our advisors' success!

What We Offer:

• Phenomenal reputation with very high Google reviews
• No Weekends! Monday – Friday only
• 401K with Company Match
• Paid Holidays
• Paid Training
• Health Insurance – Company pays 50% of premium.
• Dental, Vision, & Life Insurance

Role and Responsibilities:

• Build relationships with our clients. We take care of PEOPLE, not just their cars
• Be a professional communicator, with clients and with team members
• Be the upbeat face of the company that checks in clients, resells job once picking vehicle up, and takes payments
• Making sure phone presence is positive and professional
• Set up appointments and schedule them accordingly
• Ask questions to help understand client issues and pass along critical details to our team
• Estimate and sell work orders provided by our technicians. *This is a sales position.
• Ensure proper information is getting onto work orders including customer information, emails, notes, parts, labor, sublet, etc
• Making sure we are opening our store on time and that closing procedures are followed

Requirements:

• Previous Service Advisor Experience or equivalent Sales experience required
• Proficiency with computers, internet, and Microsoft office experience is a must! We are a fully digital shop for work orders and inspections – paper free
• Willingness to train and learn
• Ability to communicate well and be an active listener
• Ability to travel twice a year for training
• Ability to multitask, and to concentrate and accomplish tasks despite interruptions
• Must be willing to submit to a background check & drug screen
• Must have a valid driver’s license and be insurable by our insurance company

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• No weekends

Shift:

• Day shift

Ability to Relocate:

• Kokomo, IN 46902: Relocate before starting work (Required)

Work Location: In person