Hard Count Supervisor - Casino jobs in El Paso, TX

Position: Security Officer (Inside)

Directly Reports To: Security Manager

Status: Hourly

Description

Provides exceptional customer service to all guests and potential guests by greeting them in a friendly, efficient, courteous and professional manner. Ensures that all guests as well as employees have a safe and pleasant experience.

Duties and responsibilities include, but are not limited to:

• Greets customers in a friendly manner.
• Maintains secured areas and protection of company assets in both casino and racing facility.
• Guarantees adherence to all policies, and gaming/racing commission regulations by both patrons and fellow employees.
• Ensures qualified admissions and gives customer assistance when needed.
• Other duties as assigned.

Required Qualifications and Skills

• Surveillance Skills.
• Deals with Uncertainty.
• Judgment.
• Objectivity.
• Dependability.
• Emotional control.
• Integrity.
• Safety Management.
• Professionalism.
• Reporting Skills.
• Ability to maintain order and safety of patrons, employees and assets.
• Wear a uniform and Groom appropriately.
• Stand for eight consecutive hours, with the exception of a thirty minute break.
• Must be able to push, pull and lift a minimum of ten pounds.
• Have strong customer service skills
• Be comfortable working outdoors in all weather conditions and on your feet.
• Must be able to speak, read and write the English Language.
• Must be able to obtain a New Mexico Gaming Work Permit and a New Mexico Racing License (thorough credit and criminal investigation will be conducted); therefore must be 21 years of age.

Experience

• Strong Customer service.
• Minimum of 1 year security officer experience preferred.

Special Skills

• Bilingual English/Spanish is a plus.

Job Type: Full-time

Work Location: In person