Hard Count Supervisor - Casino jobs in Rockford, IL
Hard Count Supervisor - Casino supervises hard count personnel and activities. Verifies calculations and transfers coins to the casino vault. Being a Hard Count Supervisor - Casino maintains count room equipment. Prepares work schedules and maintains proper staffing. Additionally, Hard Count Supervisor - Casino ensures the integrity of the hard count and compliance with gaming regulations. May require a high school diploma or its equivalent. Typically reports to a manager. The Hard Count Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Hard Count Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Hard Count Supervisor - Casino jobs
EXECUTIVE HOST - CASINO
- Hard Rock International (USA), Inc.
-
Rockford, IL
FULL_TIME
-
Overview:POSITION SUMMARY:Responsibilities:
The incumbent in this position is responsible for developing and coordinating programs to attract and host mid- to high-limit players to ensure guest satisfaction and repeat visits. The incumbent is also responsible for developing and establishing relationships with Hard Rock Rockford midrange gaming guests in order to encourage return visits and create guest loyalty. The position is called upon to interact frequently with mid- to high limit guests and make decisions regarding extensions of complimentary services and/or goods.ESSENTIAL FUNCTIONS:(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Maximize customer development (new and existing) of higher worth guest and develop qualified players with the goal of growing a critical source of revenue working closely with the Director Player Development.
- Establish, coordinate, and lead both on and off-site events for high limit guests.
- Capture and evaluate competitor information and provide feedback to the Director Player Development.
- Maintain up to date knowledge of all gaming machines, table games, promotions, special events and tournaments.
- Respond to guest requests, concerns, and complaints in a timely and complete manner.
- Grow customer share and increase gaming revenues from both slot and table guests.
- Generate incremental business, drive additional trips from loyal guests, utilizing written communication and telemarketing.
- Use computer database to identify target guests.
- Proactively develops events with other departments within marketing to develop additional guest relationships.
- Must maintain accurate knowledge of marketing promotions and maintain a high level of visibility on the casino floor.
- Always display positive and professional attitude and presentation when communicating with guests.
- Maintain strong relations with VIP Services and outside vendors to ensure that all complimentary interfacing and expenses are accurate and consistent with agreed upon arrangements.
- Must be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate.
- Adheres to all Illinois Gaming Regulations.
NON-ESSENTIAL JOB FUNCTIONSQualifications:
Attend seminars when neededEDUCATION AND /OR EXPERIENCE REQUIREMENTS:(Related education and experience may be interchangeable on a year for year basis)
Bachelor’s in business, Marketing or related field or 3-5 years host experience or previous gaming experience dealing with high Asian clientele preferred; or an equivalent combination of education and/or work experience. Prior experience in the Gaming industry required.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):- Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be able to address stressful situation with guests with dignity and the utmost tact and politeness.
- Must be twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts.
KNOWLEDGE OF:- Understanding of and experience in the property’s regional gaming market.
- Operations, services and activities of a comprehensive marketing and database programs.
- The Gaming industry, including principles and practices of a capital and operations budget.
- Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
- Pertinent federal, state, and local laws, codes, and regulations.
ABILITY TO:- Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
- Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
- Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Communicate clearly and concisely, both orally and in writing.
- Analyze marketing and promotions data.
- Be a strategic, analytical, ethical, and effective motivator.
- Operate various types of office equipment.
- Establish and maintain effective working relationships with those contacted during work.
- 11 Days Ago
SERVER - CASINO SERVICE BAR (FULL TIME)
- Hard Rock International (USA), Inc.
-
Rockford, IL
FULL_TIME
- Overview: The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and clearing tables. T...
- 1 Day Ago
SUPERVISOR - WAREHOUSE
- Hard Rock International (USA), Inc.
-
Rockford, IL
FULL_TIME
- Overview: The incumbent in this position, under moderate supervision of the Warehouse Manager, issues & receives all warehouse inventories, prepares & maintains all related records and reports, mainta...
- Just Posted
SUPERVISOR - POKER
- Hard Rock International (USA), Inc.
-
Rockford, IL
FULL_TIME
- Overview: POSITION SUMMARY: As a company, we are Hard Rock Casino in case you couldn’t scroll up, we are a recognized leader in the gaming and hospitality industry and a champion for good in the commu...
- 12 Days Ago
SUPERVISOR - STEWARDING
- Hard Rock International (USA), Inc.
-
Rockford, IL
FULL_TIME
- Overview: POSITION SUMMARY: The incumbent in this position is responsible for maintaining a sanitary environment for food and beverage preparation and storage as well as provide clean service ware and...
- 12 Days Ago
SUPERVISOR - SURVEILLANCE
- Hard Rock International (USA), Inc.
-
Rockford, IL
FULL_TIME
- Additional Details: Dual Rate Surveillance Supervisor/Observer Age Requirements: 21
- 25 Days Ago
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0 Hard Count Supervisor - Casino jobs found in Rockford, IL area
Industrial Maintenance Supervisor
- FurstStaffing
-
Rockford, IL
- Job Description Job Description Maintenance Supervisor This position coordinates and assists in the installation, mainte...
- 4/25/2024 12:00:00 AM
Operations Supervisor
- Bear Family Restaurants
-
Rockford, IL
- This incredible job opportunity is with Bear Family McDonalds Restaurants and could be perfect for YOU! Learn more about...
- 4/25/2024 12:00:00 AM
Production Supervisor
- Experis
-
Pecatonica, IL
- Our client, a leading manufacturing company is looking for an experienced Production Supervisor to join their team. Posi...
- 4/25/2024 12:00:00 AM
Shift Supervisor
- Securitas, Inc.
-
Rockford, IL
- Location: Shift Supervisor in Rockford, IL at Securitas Security Services USA Location * **Experience:** Not Specified *...
- 4/24/2024 12:00:00 AM
Production Supervisor
- Forge Resources Group
-
Rockford, IL
- Job Description Job Description Forge Resources Group, a leader in custom short-run steel forgings, is searching for a 1...
- 4/23/2024 12:00:00 AM
Operations Supervisor
- Ryder System
-
Janesville, WI
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/23/2024 12:00:00 AM
Building Supervisor
- Stateline Family YMCA
-
Roscoe, IL
- Are you looking for an opportunity to work with people? Do you have a love for customer service and helping others? Do y...
- 4/23/2024 12:00:00 AM
Operations Supervisor
- Bear Family Restaurants
-
Rockford, IL
- This incredible job opportunity is with Bear Family McDonald’s Restaurants and could be perfect for YOU! Learn more abou...
- 4/22/2024 12:00:00 AM
About Rockford, Illinois
Rockford is a city in Winnebago County in the U.S. state of Illinois, in far northern Illinois. Located on the banks of the Rock River, Rockford is the county seat of Winnebago County (a small portion of the city is located in Ogle County). The largest city in Illinois outside of the Chicago metropolitan area, Rockford is the third-largest city in the state and the 171st most populous in the United States According to 2010 U.S. Census Data, the City of Rockford had a population of 152,871, with an outlying metropolitan area population of 348,360. The City of Rockford's population is 147,051...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hard Count Supervisor - Casino jobs
$37,878 to $48,788
Rockford, Illinois area prices
were up 1.3% from a year ago
were up 1.3% from a year ago