Head Nurse - Obstetrics jobs in Manchester, CT

Women's Health CT is seeking to hire a Front Desk Coordinator to support our Ob-Gyn Practice in Hartford!

Position: Front Desk Coordinator
Location: Gynecology and Obstetrics/ Women's Health CT
Address: 100 Retreat Avenue, Ste. 201, Hartford, CT 06106
Employment: Full-time, 40 hrs
Schedule: Monday- Friday 8:00a- 5:00p

PURPOSE OF THE JOB: Greet and initiate the Patient Check-In process for all patients to ensure efficient and timely daily office schedules.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Serves as a representative of WHC, displaying courtesy, tact, consideration and discretion in all interactions with other members of the PWH community, and the public.
• Greet and initiate the Patient Check-In process.
• Verify any and all new/existing patient demographic and insurance information in our electronic medical records software once completed through our electronic check-in process.
• Verify patient insurance eligibility through our electronic medical records software to ensure active coverage.
• Collect/process patient co-payments.
• Reconcile/calculate daily totals on co-payment log.
• Discuss/collect past due balances prior to patient appointment.
• Schedule patient appointments for multiple physicians.

OTHER DUTIES AND RESPONSIBILITIES:

• Follow internal protocols regarding departmental communications.
• Participate in proactive team efforts to achieve departmental and company goals.
• Adhere to corporate compliance program guidelines and comply with all safety policies, practices and procedures within the PWH community.
• Maintain and respect the confidentiality of PHI (Protected Health Information) in accordance with, corporate policy and all HIPAA (Health Insurance Portability and Accountability Act) mandates. Candidate will have access to PHI based on the HIPAA minimum necessary standards.
• Transportation a must – multiple facilities throughout Greater Hartford Area (Hartford, Farmington, Rocky Hill, Glastonbury).
• Other duties as assigned by management.

REQUIRED KNOWLEDGE AND SKILLS:

• High School Diploma or GED
• Bi-lingual (Spanish preferably)
• Computer skills evidenced by proficiency and /or training with applicable software
• Ability to set priorities
• Good written and verbal communication skills
• Good mathematical ability
• Customer Service skills a must (professional and courteous)

EXTENT OF PUBLIC CONTACT (within and outside PWH):

• Interact with the public, internal PWH community etc. via telephone, face to face contact or written in a courteous and or tactful manner to answer, concerns, questions and or resolve any issues

PHYSICAL DEMANDS:

• Ability to remain seated for up to 8 hours per day.
• Ability to work in fast paced environment.

Job Type: Full-time

Pay: $18.18 - $21.90 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)
• EMR systems: 1 year (Preferred)

Work Location: In person