Head Nurse - Quality Improvement - Home Care develops and implements various activities to improve overall quality of organization. Participates in and serves as a resource to quality improvement committees. Being a Head Nurse - Quality Improvement - Home Care tracks and analyzes trends and outcome reports and advises management on areas to improve upon. May be responsible to ensure all institute or government regulations are adhered to. Additionally, Head Nurse - Quality Improvement - Home Care requires a bachelor's degree. Typically reports to top management. The Head Nurse - Quality Improvement - Home Care supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Head Nurse - Quality Improvement - Home Care typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Summary: The Department Head (DH) is a Values based leader that provides daily customer service to the external and internal customer. The Department Head works alongside Team Member and sets the pace. The DH is responsible for, training, mentoring, and coaching, providing daily support to Team Members. The DH is proficient in product knowledge, SOPs processes, policies, safety, and service. The DH is responsible for supporting the daily workflow with successful execution of departmental deliverables, priorities, and activities. Leading by example and connecting with their team, the DH is readily available and present on the sales floor/in the department. The DH assists with other tasks and projects as assigned.
Essential Duties and Responsibilities:
Sales, Inventory and Customer Service
Team Member Training & Development
Daily Operations
Safety & Compliance
Education and/Experience:
Knowledge Skill and Abilities:
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills: Ability to read, write and comprehend instructions and correspondence. Ability to effectively present information to customers, clients, and other Team Members of the organization.
Reasoning Ability: Ability to apply common sense understanding to carry out written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Work Location/Physical Demands:
Work location is within one of Friedman’s Home Improvement retail locations. Travel between retail stores, distribution center and headquarters may be occasionally required. Hours are to meet the needs of the retail business and typically vary from 4:00am-9:00pm, Sunday through Saturday with occasional variations as needed.
What’s in Friedman’s toolbox for Team Members:
This is a non-exempt position located at Friedman’s Home Improvement Santa Rosa, CA retail store. Hours are retail need based from Sunday – Saturday.
Friedman’s Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman’s Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB
Job Type: Full-time
Pay: $24.50 - $31.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work Location: In person
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