Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Altoona First is currently recruiting a Full-Time Teller to join our Altoona branch team. We see all our employees as “difference makers” whether on the frontline or in the back office. We appreciate that each member of our team plays a direct role in partnering with our clients in taking forward steps towards achieving the client’s vision of success. If you share this difference-maker focus, Altoona First may be the right place for you!
Altoona First is an independent, mutually owned, community focused savings bank. Our vision is to help our employees and clients succeed and our mission is to help bring prosperity to our community. We are headquartered in Altoona, PA and have five full-service locations in Blair and Bedford counties: Altoona, Duncansville, Martinsburg, Bedford and Everett.
This is a full-time position in our Altoona, PA office and will require an average of 35-38 hours per week. Prior banking experience is beneficial but is not a prerequisite. A proven record of providing excellent customer service, reliability and accuracy is our primary focus.
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Job Type: Full-time
Pay: $14.75 - $16.50 per hour
Expected hours: 35 – 38 per week
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Work Location: In person
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