Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Responsibilities
A Call-In Bank Teller will have the convenience of a flexible schedule to support multiple Bank Branches. As a Call-In Bank Teller, you will provide coverage to the team by conducting financial transactions while actively listening for customer needs and referring customers to appropriate products.
Provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits / withdrawals, etc.
with accuracy and professionalism.
Qualifications
Other Job Information
Hours : Must be available to work on-call
Location : This position will cover multiple branch locations, including, but not limited to : Addison, Corning, Elmira, Horseheads, and Ithaca
Physical Requirements :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit.
Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds.
Specific vision abilities required by this job include close vision, and the ability to focus.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Minimum
USD $16.50 / Hr.
Maximum
USD $21.53 / Hr.
Last updated : 2024-04-23
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