Head Teller jobs in Florence, SC

Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Head Teller
  • UNITED COMMUNITY BANK
  • Loris, SC FULL_TIME

  • Job Title: Head Teller

    Reports To: Varies

    Direct Reports: Tellers

    Salary Grade: 5

     

    SUMMARY

    Oversees teller activities according to established policies and procedures.  Maintains   records of vault and teller station cash balances.  Oversees daily, monthly and quarterly reports and items listed within the Head Teller Manual.  Responsible for the efficient operation of the teller area.

     

    EDUCATION AND EXPERIENCE REQUIREMENTS

    • High School Diploma or equivalent
    • Minimum three years of increasingly responsible experience in teller related function, including formal teller training
    • Good mathematical, organizational and communication skills
    • Good interpersonal and supervisory skills
    • Good standard office equipment skills
    • Proficient in Microsoft Office programs
    • Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

     

    JOB FUNCTIONS

    • Handle each transaction with care, sensitivity and confidentiality 
    • Provide efficient, accurate and high quality service while maintaining good customer relations 
    • Be familiar with bank products and services and look for opportunities to develop new customer relationships and strengthen existing customer relationships using United’s need-based sales approach  
    • Present oneself as a shining example of stellar quality service
    • Administer policies and procedures, including security procedures, to be utilized in the department
    • Complete daily, monthly and quarterly Head Teller reports timely
    • Coordinate the activities of the teller operations area by assigning work, answering questions, teaching/mentoring, solving problems, helping with complex transactions and sensitive customer relations, explaining policies and procedures to customers
    • Conduct regular teller meetings to review challenges or explain new ideas, campaigns or changes in policy and procedures
    • Control vault money, which includes all ordering of money for main office and branches.  Ensures vault is balanced daily.
    • Verify cash received/shipped, orders and maintains inventory of official checks and other negotiable items for use in the teller area      
    • Assist tellers in locating cash discrepancies
    • In some banks when applicable, admit authorized customers to the safe deposit box area and rent safe deposit boxes and complete necessary forms
    • Review Deposit Hold Notices for accuracy
    • Make recommendations to Management for the hiring, discipline, promotion, transfer and termination of staff members in the teller positions.
    • Perform quarterly check-ins along with an effective management plan including goals for staff
    • Assist tellers with pursuing teller certification levels

     

    SUPERVISORY RESPONSIBILITY

    This position manages employees and is responsible for the coaching, development, and performance management of those employees.

     

    WORK ENVIRONMENT

    United location

     

    POSITION TYPE

    This is a full-time position that requires schedule flexibility to work evenings and weekends as needed.

     

    TRAVEL

    This position does not require travel.

     

    OTHER

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

     

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.


  • 1 Month Ago

F
Teller
  • First Bank
  • Rockingham, NC FULL_TIME
  • SUMMARY : The position of Seasonal Teller is responsible for performing routine and intermediate branch and customer services duties : accepts retail and commercial checking and savings deposits; proc...
  • Just Posted

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Teller
  • WELLS FARGO BANK
  • Dillon, SC FULL_TIME
  • Why Wells Fargo : Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balan...
  • 4 Days Ago

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Big Rock is Hiring Equipment Operators –2nd Shift
  • Head Quarters Taxidermy Supply
  • Hamlet, NC FULL_TIME
  • Do you love the outdoors? Then Big Rock Sports is the place for you! We are seeking outstanding individuals to join our team at our Hamlet, NC facility. Work with a team where the outdoors is more tha...
  • 7 Days Ago

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Big Rock is Hiring Warehouse Employees – 1st and 2nd Shift
  • Head Quarters Taxidermy Supply
  • Hamlet, NC FULL_TIME
  • Do you love the outdoors? Then Big Rock Sports is the place for you! We are seeking outstanding individuals to join our team at our Hamlet, NC facility. Work with a team where the outdoors is more tha...
  • 7 Days Ago

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Seasonal Teller
  • First Bank
  • Rockingham, NC FULL_TIME
  • SUMMARY: The position of Seasonal Teller is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; proces...
  • Just Posted

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0 Head Teller jobs found in Florence, SC area

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Loan Officer
  • Lennar Homes
  • Lamar, SC
  • Overview: Lennar Mortgage is centered around personal growth, innovation, and diversity. We are looking for a new team m...
  • 3/28/2024 12:00:00 AM

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Fiscal Technician II
  • State of South Carolina
  • Florence, SC
  • Salary: $31,561.00 - $44,977.00 Annually Location : Florence County, SC Job Type: FTE - Full-Time Job Number: 163007 Age...
  • 3/28/2024 12:00:00 AM

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Baker
  • Piggly Wiggly
  • Florence, SC
  • Description: We are looking for a talented individual for this position who has the skills necessary to be able to provi...
  • 3/28/2024 12:00:00 AM

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Meat Cutter
  • Piggly Wiggly
  • Florence, SC
  • Description: We are looking for a talented individual to join our meat department as a Meat Cutter. As a Meat Cutter wit...
  • 3/28/2024 12:00:00 AM

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Insurance Sales Agent-Virtual
  • The Hunt Agency
  • Florence, SC
  • The Hunt Agency is looking for a sales representative to join our team in our Insurance Sales - Work from Home position....
  • 3/28/2024 12:00:00 AM

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Life Insurance Sales Agent
  • Barnes Agency
  • Florence, SC
  • Job Title: Life Insurance Sales Agent Company Overview: Join our dynamic and rapidly growing team at the Barnes Family A...
  • 3/28/2024 12:00:00 AM

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Student Services Counselor - Financial Assistance and Assistant Director of Purchasing
  • Francis Marion University
  • Florence, SC
  • Francis Marion University invites applications Student Services Counselor - Financial Assistance Duties include, but are...
  • 3/27/2024 12:00:00 AM

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Teller (Part Time) - Dillon Main Branch, Dillon SC
  • WELLS FARGO BANK
  • Dillon, SC
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/26/2024 12:00:00 AM

Florence /ˈflɒrəns/ is a city in, and the county seat of, Florence County, South Carolina, United States. It is probably best known for being the intersection of I-95 and I-20, and the eastern terminus of I-20. It is the county seat of Florence County and the primary city within the Florence metropolitan area. The area forms the core of the historical "Pee Dee" region of South Carolina, which includes the eight counties of northeastern South Carolina, along with sections of southeastern North Carolina. As of the 2010 census, the population of Florence was 37,056, and the estimated population i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Head Teller jobs
$34,737 to $43,371
Florence, South Carolina area prices
were up 1.5% from a year ago

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