Head Teller jobs in Fresno, CA

Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Teller
  • WESTAMERICA BANK
  • SANGER, CA FULL_TIME
  • Description

    Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.


    JOB SUMMARY: Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.


    Weekly Working Hours: 32


    ESSENTIAL FUNCTIONS:

    Customer Service

    • Deliver 5 points of service to external customers. (Your Community Banker, Sundown Rule, it’s your time, 24hrs or bust, Statement of fact, everybody makes a difference)
    • Adhere to QIS standards.
    • Actively contributes to team success through clear, effective communication with co-workers.

    Sales Referrals

    • Promote sales of bank’s services. Meet goal of $110/FTE per month on average.
    • Cross sells appropriate products and services to clients and prospects.
    • Contributes to Key Initiatives.
    • At the direction of the CSM, may place outbound sales and service calls to customers and prospects.

    Teller Standards and Work Habits

    • Meet established standards for accuracy and compliance, while adhering to policies and procedures.
    • Un-located cash differences, operating losses, and BSA errors (see attached Teller Standards) to be within established limits.
    • Adhere to Control Consciousness policies and procedures.
    • Follow branch security procedures in opening, closing, and branch operations.
    • Under the direction of the CSM, provides support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.
    • Meet attendance guidelines.

    Sound Decision Making

    • Exercise good judgment and common sense in protecting Bank assets while providing excellent customer service.
    • Responds well to constructive feedback and works to correct any noted concerns.
    • Takes personal responsibility for quality and quantity of work.

    Compliance Responsibilities

    • Complete regulatory tutorials to ensure understanding of compliance standards and expectations.
    • Answer regulatory questions correctly during Audit/Branch Review.


    MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:

    Good customer relations and basic math skills required.


    Work Environment:

    The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.


    EQUIPMENT USED TO PERFORM FUNCTIONS:

    10-key machine, Microsoft based computers, Fax & photocopier, ATM, tube system for drive-up window, Branch Capture equipment.


    DECISION MAKING: (Give examples of decisions and recommendations made by incumbent)

    • Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation.
    • Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction.


    SUPERVISORY RESPONSIBILITY: (List number of subordinates)

    Directly Supervised: -0-

    Supervised by Subordinates: -0-


    FINANCIAL IMPACT:

    Inaccurate transactions will impact branch’s cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank.

    Requirements

    MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:

    Good customer relations and basic math skills required.


    PHYSICAL DEMANDS:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.


    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.


    MENTAL DEMANDS:

    • Accurately count and dispense funds to customer.
    • Recognize opportunities to cross-sell products.
    • Respond positively to challenging customers.
    • Maintain established service standards.
  • 14 Days Ago

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Teller
  • United Security Bank
  • Coalinga, CA FULL_TIME
  • DescriptionUnited Security Bank has an immediate opening available for a part-time 36-hour-per-week Teller for our Coalinga branch. General Responsibilities:Performs various CSR activities necessary t...
  • 16 Days Ago

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Teller Mooney
  • Wells Fargo
  • VISALIA, CA FULL_TIME
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins – at a company known for our “Well Life” approach to supporting employees’ career aspirations, work-life balanc...
  • 19 Days Ago

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Teller On-Call
  • WESTAMERICA BANK
  • MADERA, CA FULL_TIME
  • DescriptionWestamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our...
  • 24 Days Ago

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Bank Teller
  • United Security Bank
  • Fresno, CA FULL_TIME
  • Description United Security Bank has an opening available for a PT/36 hours per week Teller position for our West Shaw branch. One year of Bank Teller / Customer Service with cash handling experience ...
  • 1 Day Ago

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Bank Teller
  • United Security Bank
  • Caruthers, CA FULL_TIME
  • Description DescriptionUnited Security Bank has an opening available for a PT/36 hours per week Teller position for our Caruthers branch. One year of Bank Teller / Customer Service with cash handling ...
  • 8 Days Ago

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0 Head Teller jobs found in Fresno, CA area

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EXPERIENCED Propane Driver
  • California Fresno Oil
  • Fresno, CA
  • Red Triangle Oil Co. is looking for an EXPERIENCED service-oriented Class-B CDL propane truck driver with all endorsemen...
  • 3/28/2024 12:00:00 AM

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Remote Sales Associate Part Time and Full Time
  • Symmetry Financial Group
  • Fresno, CA
  • Job Description As a Remote Sales Specialist, you'll be responsible for promptly contacting exclusive in-house leads to ...
  • 3/28/2024 12:00:00 AM

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Medical Assistant (Specialty)
  • United Health Centers of the San Joaquin Valley
  • Fresno, CA
  • Overview: We are recruiting for Medical Assistant's (MA) to join our team in one of our state of the art health centers....
  • 3/28/2024 12:00:00 AM

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Part Time Associate (Cashier)
  • Smart & Final
  • Fresno, CA
  • The Part-Time Associate reports to the Store Manager and performs management-assigned duties, which may include but may ...
  • 3/27/2024 12:00:00 AM

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Loan Officer
  • Northpointe Bank
  • Fresno, CA
  • The POWER of a CAREER! Northpointe Bank is seeking a detail oriented, customer service minded individual to join our Ret...
  • 3/25/2024 12:00:00 AM

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Bilingual Teller Part Time Fresno
  • WELLS FARGO BANK
  • Fresno, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/25/2024 12:00:00 AM

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Bilingual Teller Part Time Fresno
  • WELLS FARGO BANK
  • Clovis, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/25/2024 12:00:00 AM

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Mortgage Loan Originator | Retail
  • California Mortgage Bankers Association
  • Fresno, CA
  • **Company Name:** Cardinal Financial Company **Location:** Fresno, CA **Mortgage Loan Originator | Retail** We are curre...
  • 3/24/2024 12:00:00 AM

Fresno (/ˈfrɛznoʊ/ FREZ-noh; Spanish for "ash tree") is a city in California, United States, and the county seat of Fresno County. It covers about 112 square miles (290 km2) in the center of the San Joaquin Valley, the southern portion of California's Central Valley. Named for the abundant ash trees lining the San Joaquin River, Fresno was founded in 1872 as a railway station of the Central Pacific Railroad before it was incorporated in 1885. The city has since become an economic hub of Fresno County and the San Joaquin Valley, with much of the surrounding areas in the Metropolitan Fresno regi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Head Teller jobs
$38,614 to $48,211
Fresno, California area prices
were up 2.7% from a year ago

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