Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
CAREER in BEER? WE WANT TO SPEAK TO YOU!
- Nights and weekends off? Check!
- Learning from the very best in the beer industry? Check!
- Visiting great bars and breweries each and every day? Check!
- Great launching point to grow within the beer industry? Check!
The AHFP company motto is "TRUST us for the Perfect Pint." Our mission is to provide great-tasting draft beer to the consumer, the way the brewmaster intended and to grow draft beer sales.
Job Summary:
The Assistant Market Manager (AMM) is a management position that reports directly to the Market Manager (MM). The AMM is accountable for the day to day activity, performance, and operational obligations as set by A Head for Profits and as assigned by the Market Manager.
Areas to include: daily operations, human resource, any contractual obligations, brewer relations, wholesaler relations and retail client relations. This role provides direction, leadership and management to the Draft Quality Technicians (DQT).
This position will report directly to the Market Manager but will have accountability Director of Line Cleaning Operations.
Responsibilities:
Requirements:
Benefits:
Education / Experience:
Working Hours:
Hours may vary and may occasionally require evening and weekend work depending on business needs.
Travel:
Travel is required on a limited basis. Localized travel is expected and annualized travel for meetings and trainings should be anticipated as a regular part of this position. Travel will encompass the defined market place but also AHFP's corporate offices periodically.
Tools and Equipment:
Personal computer, e-mail, copier, fax, phone, tape measure and other standard office equipment.
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