Head Teller jobs in Schenectady, NY
Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Head Teller jobs
- Saratoga National Bank & Trust Company
-
Saratoga Springs, NY
FULL_TIME
-
The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Clifton Park team as:
Head Teller
This opportunity may be perfect for you if you have experience in:
> Relationship Building
> Cash Handling
> Customer Service
About this position:Head Teller is responsible for ensuring the daily operational activities of the teller line are executed with accuracy and meet exemplary customer service standards. In addition to the accurate and timely processing of customer transactions, the Head Teller answers complex inquiries, manages the vault, ensures accurate teller and branch cash limits, safeguards customers information, and works to detect/prevent fraud.
Responsibilities:> Provide consistent, outstanding customer service by anticipating and reacting to customer needs; answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.> Process transactions accurately and efficiently, including loan requests and Wire Transfers; open deposit accounts for customers; create or assist with creation of Teller work schedules> Lead and develop Tellers through day-to-day operations, projects, and special assignments to meet branch/Company goals> Buy and sell currency from the vault and contracted cash provider as necessary, ensuring that teller drawer cash limits and branch cash limits are not exceeded.> Provide training, support and guidance as appropriate to co-workers and customers. Direct problem resolution> Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate.> Prepare or assist in preparing and submitting monthly reports accurately and punctually. Ensure that reports and logs are completed accurately and on time.> Oversee and adhere to requirements pertaining to branch security, fraud prevention and BSA; identify counterfeit currency and monetary instruments.> Act in Branch Manager’s absence as needed.
What you will need to thrive in this role:In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:
Education/Certifications/Experience:> Associate degree or equivalent experience required.
> 3 years of experience in customer service preferred.Skills/Knowledge:
> Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers, and management
> Strong supervisory skills> Proficient in Microsoft Windows and Microsoft Office Suite: Word, Excel, and Outlook> Strong knowledge of banking products and services
Physical Demands:> Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.> Must be able to repetitively use a telephone and computer mouse and keyboard.> Ability to lift/move up to 15 lbs.
What we will bring to the table:We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:
> Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays
> Medical, Dental, and Vision Insurance and Flexible Spending Plan
> Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
> Education and Tuition Reimbursement
> Employee Assistance Program for our employees and their immediate family members
We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.
As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.
We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.
The salary range for this position is $18.00 - $21.00 per hour commensurate with experience and education.Additional compensation may be earned through the Company’s incentive programs, subject to individual and company performance. - 21 Days Ago
- Trustco Bank
-
Schenectady, NY
FULL_TIME
- EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disabi...
- 9 Days Ago
- Saratoga National Bank & Trust Company
-
Clifton Park, NY
FULL_TIME
- The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Clifton Park t...
- 1 Month Ago
- Saratoga National Bank & Trust Company
-
Wilton, NY
FULL_TIME
- The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Wilton Square ...
- 30 Days Ago
- Trustco Bank
-
Saratoga Springs, NY
FULL_TIME
- EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disabi...
- Just Posted
- US Defense Commissary Agency
-
Saratoga Springs, NY
FULL_TIME
- Duties Position responsibilities include: Counts change fund, sets up cash drawers, and verifies the accuracy of each drawer. Turns on the master cash control processor and sets up the office terminal...
- 13 Days Ago
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- Schenectady, NY
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0 Head Teller jobs found in Schenectady, NY area
- Key Bank
-
Schenectady, NY
- Occupation: Banking, Mortgage, InvestmentSpecialty: Personal BankerLocation: Schenectady , New York , United StatesLocat...
- 4/24/2024 12:00:00 AM
- Key Bank
-
Guilderland, NY
- Licensed Private Client Banker - Guilderland Occupation: Banking, Mortgage, InvestmentSpecialty: Personal BankerVisa spo...
- 4/24/2024 12:00:00 AM
- StateJobsNY
-
Albany, NY
- Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York Stat...
- 4/24/2024 12:00:00 AM
- Advantage xPO
-
Cohoes, NY
- Advantage xPO is currently looking for a bright, energetic and friendly Administrative Assistant to support a busy and h...
- 4/23/2024 12:00:00 AM
- Nutanix
-
Albany, NY
- Nutanix is disrupting the multi-billion-dollar enterprise data center market by pioneering an enterprise cloud platform ...
- 4/23/2024 12:00:00 AM
- Citizens
-
Delmar, NY
- Description Starting Salary: $17 / hour and up As a Citizens Teller - YOU make a real difference for our customers and t...
- 4/22/2024 12:00:00 AM
- StateJobsNY
-
Albany, NY
- MINIMUM QUALIFICATIONS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY ...
- 4/21/2024 12:00:00 AM
- Community Bank System, Inc.
-
Delmar, NY
- Overview: At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized...
- 4/20/2024 12:00:00 AM
About Schenectady, New York
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