Head Teller jobs in Stockton, CA
Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Head Teller jobs
Teller
- PNC Financial Services Group
-
Stockton, CA
OTHER
-
Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Stockton, California at the March Lane Retail Banking Branch.
Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video .
Competencies
Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
Addressing Customer Needs – Knowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner.
Banking Products – Knowledge of and ability to provide products and services available through the retail banking branch.
Digital Awareness – Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.
Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Fraud Detection and Prevention – Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.
Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Matrix Management – Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.
Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Understanding Customer Needs – Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Additional Job Description
Base Salary: $36,800 - $50,600 for Stockton, CA.
Salaries may vary within the range based on geographic location, market data and on individual skills, experience, and education.
Incentive: Role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window: Generally, this opening is expected to be posted for 48 business hours from 03/20/2024, although longer with business discretion
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.
Disability Accommodations Statement:
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. - 30 Days Ago
Flex Security Officer - Stockton, CA
- Hammer Head Security
-
Stockton, CA
FULL_TIME,PART_TIME
- ABOUT US: It's not just about what WE look for in an employee, it's about what YOU look for in an employer. Hammer Head Security is a family owned and military friendly security services firm based ou...
- 19 Days Ago
Unarmed Security Officer - Stockton, CA
- Hammer Head Security
-
Stockton, CA
FULL_TIME
- ABOUT US: It's not just about what WE look for in an employee, it's about what YOU look for in an employer. Hammer Head Security is a family owned and military friendly security services firm based ou...
- 21 Days Ago
Unarmed security officer
- Hammer Head Security
-
Stockton, CA
FULL_TIME
- ABOUT US : It's not just about what WE look for in an employee, it's about what YOU look for in an employer.Hammer Head Security is a family owned and military friendly security services firm based ou...
- Just Posted
Armed Cannabis Security Officer - Stockton, CA
- Hammer Head Security
-
Stockton, CA
FULL_TIME
- ABOUT US: It's not just about what WE look for in an employee, it's about what YOU look for in an employer. Hammer Head Security is a family owned and military friendly security services firm based ou...
- 7 Days Ago
Flex Officer - Stockton, CA
- Hammer Head Security
-
Stockton, CA
FULL_TIME
- ABOUT US: It's not just about what WE look for in an employee, it's about what YOU look for in an employer. Hammer Head Security is a family owned and military friendly security services firm based ou...
- 1 Month Ago
Filters
- Current Active Filter
- Stockton, CA
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Head Teller jobs found in Stockton, CA area
Freight Broker Agent
- ADP - RNOOID0027127891
-
Stockton, CA
- Job Description Job Description Company Description: We are a reputable logistics company specializing in freight broker...
- 4/24/2024 12:00:00 AM
Assurance Senior Manager - Financial Services
- Moss Adams LLP
-
Stockton, CA
- Assurance Senior Manager - Financial Services Description At Moss Adams, we champion authenticity. For us, that means fo...
- 4/24/2024 12:00:00 AM
Alpha Portfolio Services - Associate 2
- State Street Corporation
-
Sacramento, CA
- Who we are looking for The position will support business units in working on client service matters. The position will ...
- 4/24/2024 12:00:00 AM
Loan Officer
- ERA Carlile Realty Group & Lending
-
Sacramento, CA
- Job Description Job Description ERA Carlile Realty Group & CARLILE Lending is currently seeking the services of a Loan O...
- 4/24/2024 12:00:00 AM
Escrow Officer
- Lennar Usa
-
Elk Grove, CA
- OverviewLennar Title is centered around personal growth, innovation, and diversity. We are looking for a new team member...
- 4/23/2024 12:00:00 AM
Escrow Officer
- Lennar Title
-
Elk Grove, CA
- Overview Lennar Title is centered around personal growth, innovation, and diversity. We are looking for a new team membe...
- 4/23/2024 12:00:00 AM
Relationship Banker
- Bank Of America
-
Modesto, CA
- Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the po...
- 4/22/2024 12:00:00 AM
Teller (Customer Service + Referral Opportunities) FT 40hrs Sacramento, CA Sacramento Main branch
- BNP Paribas Bank NV
-
Sacramento, CA
- We are looking for **Teller (Customer Service + Referral Opportunities) FT 40hrs Sacramento, CA Sacramento Main branch**...
- 4/20/2024 12:00:00 AM
About Stockton, California
Stockton is the county seat of San Joaquin County in the Central Valley of the U.S. state of California. Stockton was founded by Captain Charles Maria Weber in 1849 after he acquired Rancho Campo de los Franceses. The city is named after Robert F. Stockton, and it was the first community in California to have a name not of Spanish or Native American origin. The city is located on the San Joaquin River in the northern San Joaquin Valley and had an estimated population of 320,554 by the California Department of Finance for 2017. Stockton is the 13th largest city in California and the 63rd larges...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Head Teller jobs
$41,431 to $51,727
Stockton, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Head Teller do?
Head Teller in Allentown, PA
The head teller completes managerial duties as well as typical teller duties.
December 01, 2019
Head Teller in Nashua, NH
Head teller interview questions shared by candidates.
February 05, 2020
Head Teller in Kansas City, MO
The teller, for example, interacts with the audience most vital to your bank’s reputation—your customer.
January 09, 2020