Head Teller jobs in Utica, NY
Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Head Teller jobs
Assistant Head Teller
- Access Federal Credit Union
-
Clinton, NY
FULL_TIME
-
Position Description: Assistant Head TellerLocation: Clinton- Access Federal Credit UnionJob Type: Full Time
1. Purpose:
To assist the Head Teller in the daily supervision of the teller area. Responsible for performing the head teller duties in the absence of the Head Teller. Perform all teller functions as well as solve problems and help with complex work-related matters. Guide and advise tellers in the efficient handling of member needs.Work is subject to review and/or audit on a no-notice basis by management, Supervisory Committee, auditors and/or Federal Examiners.
Assistant Head Teller Schedule: Monday – Friday 7:15AM – 5:15PMSaturday – 7:15 AM – 12:15PM
Salary: $ 17.00 - $19.00
Equal Opportunity Employer / Veterans / Disabled
2. Responsibilities:
PrimarySupervise the activities of the teller operations area by assigning work, answering questions, solving problems, helping with complex transactions and sensitive member relations problems, and explaining policies and procedures to members.
a)
Assist Head Teller in handling teller activities to ensure accurate and prompt member service
b)
Serve as a mentor to tellers, leading through a positive example of professional conduct. Ensure that tellers are following all credit union policies and procedures.
c)
Responsible for maintaining the vault, including vault security and balancing, to assist or in the absence of the Head Teller
d)
Assist the Head Teller to ensure that security policies and procedures are followed.
e)
In the absence of the Head Teller, is responsible for cash management, ensuring supply of money is sufficient to meet business demands while staying within the guidelines and cash limits prescribed in Board Policy 7.01 Change Funds and Disbursement of Funds.
f)
Assist the Head Teller with daily proving of ATM deposits. Assist with daily balancing of ATM cash, and replenishing ATM cash as needed. Includes preparing and posting associated general ledger transactions.
g)
Assist the Head Teller with Returned Check processes as necessary, i.e., redeposits, collections and associated GL postings.
h)
Assist the Head Teller in performing monthly teller audits according to Teller Procedures. Maintaining and updating bait log.
i)
File CTR’s.
j)
Supervise teller operations in the absence of the Head Teller
k)
Work in the teller window and perform normal teller duties which involve: Receiving checks and cash for deposit, verifying amount, examining checks for endorsements, accepting loan payments, credit card payments and processing cash advances and account withdrawals. Process telephone transfers.
l)
Provide information to members concerning the Credit Union products available to them that would fulfill their individual needs (traveler checks, money orders, teller checks, ATM cards and VISA cards) and attempts to cross sell them.
m)
Answer members questions pertaining to account balances, account transactions, etc. Refer major problems or research to appropriate department.
n)
Answer the telephone, transferring calls in a professional manner.
o)
Balance cash drawer daily and maintain Teller Balance Record in accordance with Teller Procedure 3.17 “Teller Cash Over/Short.”
p)
Understand the Bank Secrecy Act and when and how to complete currency transaction form #4789.
q)
Perform all duties in compliance with the established Credit UnionQuality Standards.
r)
Keeps current knowledge of all services and products provided by the Credit Union and cross-sells these services and products whenever possible.
s)
Must display a pleasant, professional style on the job and follow guidelines established in the company’s Policy Manual, including Code of Ethics, dress code and attendance areas.
t)
Must complete all training designed to enhance capabilities, including in-house training as well as outside seminars, workshops, etc.
u)
Acquire and maintain the necessary working knowledge of Federal and State laws and regulations and Credit Union Bylaws and Policies in order to ensure compliance.
Secondary
v)
Assist with preparing work schedules and assigning duties to ensure efficient operation of teller department.
w)
Train new tellers.
3. Reports To:
This position reports directly to the Branch Supervisor
4. Qualifications:
a)
Must have high school education or equivalent with good Math and English skills.
b)
Must have 1 year experience as a Bank Teller
c)
Must have good interpersonal skills.
d)
Must possess keyboard and computer experience
e)
Must be a self-starter and be able to work with minimum supervision.
f)
Must be able to maintain a high level of confidentiality. - 6 Days Ago
Teller
- GPO Federal Credit Union
-
Utica, NY
FULL_TIME
- DescriptionWho we are:GPO is a local not-for-profit credit union based in central New York. Our mission is to make a positive impact on the GENERATIONS we serve by being the primary financial resource...
- 21 Days Ago
Teller
- Community Bank
-
Carthage, NY
FULL_TIME
- Responsibilities Routinely perform transactions on service line to provide quality customer service and a positive banking experience by handling financial transactions (i. e. cashing checks, handling...
- Just Posted
Teller
- AmeriCU Credit Union
-
Herkimer, NY
FULL_TIME
- Teller EFK Plaza 326 East State Street Herkimer, NY 13350 Starting Rate - $16.00/hour to $18.31/hour, actual rate will depend on experience. Position is overtime eligible Who Are We? AmeriCU is a not-...
- 8 Days Ago
Teller
- AmeriCU Credit Union
-
Oneida, NY
FULL_TIME
- Teller Location: 280 Genesee St, Oneida, NY 13421 Starting Rate - $16.00/hour to $20.00/hour, actual rate will depend on experience. Status: Full Time Position is overtime & Incentive eligible. Who Ar...
- 9 Days Ago
Teller
- GPO Federal Credit Union
-
ROME, NY
FULL_TIME
- DescriptionWho we are:GPO is a local not-for-profit credit union based in central New York. Our mission is to make a positive impact on the GENERATIONS we serve by being the primary financial resource...
- 12 Days Ago
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0 Head Teller jobs found in Utica, NY area
Truck Driver Class A Home Daily
- Ryder System
-
Utica, NY
- Position Description Immediate opening for a SOLO Class A CDL Truck Driver and we want the right Trucker to join us in U...
- 4/25/2024 12:00:00 AM
Teller
- Community Bank System, Inc.
-
Cooperstown, NY
- Overview: At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized...
- 4/25/2024 12:00:00 AM
Meat Cutter Full Time
- The Golub Corporation
-
Utica, NY
- Salary: $19.00- $22.50 SUMMARY Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Re...
- 4/25/2024 12:00:00 AM
Facilities Coordinator
- DePaul
-
Utica, NY
- Overview: The Starting Line Apartments are looking for a skilled maintenance professional to join our team! Under the di...
- 4/25/2024 12:00:00 AM
Class A CDL Truck Driver DRY VAN - HIRING IMMEDIATELY Up to $90K!
- Western Express
-
Utica, NY
- HAVE YOUR CDL-A? SPEAK WITH A SEATING SPECIALIST TODAY! (888) 383-7295 Real Miles. Real Money. Western Express has immed...
- 4/25/2024 12:00:00 AM
Remote Licensed Psychiatric Nurse Practitioner
- Headway
-
Utica, NY
- Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients t...
- 4/25/2024 12:00:00 AM
Remote Licensed Psychiatrist
- Headway
-
Utica, NY
- Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients t...
- 4/25/2024 12:00:00 AM
Senior Wealth Advisor, Sherrill, NY
- Savvy Wealth
-
Sherrill, NY
- Job Description Job Description The Opportunity Savvy Wealth is a technology-driven RIA shaping the future of wealth man...
- 4/22/2024 12:00:00 AM
About Utica, New York
Utica (/ˈjuːtɪkə/ (listen)) is a city in the Mohawk Valley and the county seat of Oneida County, New York, United States. The tenth-most-populous city in New York, its population was 62,235 in the 2010 U.S. census. Located on the Mohawk River at the foot of the Adirondack Mountains, Utica is approximately 95 miles (153 kilometers) northwest of Albany, 55 mi (89 km) east of Syracuse and 240 miles (386 kilometers) northwest of New York City . Utica and the nearby city of Rome anchor the Utica–Rome Metropolitan Statistical Area, which comprises all of Oneida and Herkimer counties.
Formerly a rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Head Teller jobs
$37,953 to $47,384
Utica, New York area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Head Teller do?
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The head teller completes managerial duties as well as typical teller duties.
December 01, 2019
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Head teller interview questions shared by candidates.
February 05, 2020
Head Teller in Kansas City, MO
The teller, for example, interacts with the audience most vital to your bank’s reputation—your customer.
January 09, 2020