Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Customer Service/Teller
Full-time position available in our Hazleton location, experience is preferred but will train qualified applicant. This person must understand basic knowledge of bank deposits and services. Have excellent customer service skills that include good verbal and written communication along with computer knowledge.
A teller performs a full range of banking services to individual customers and business customers while providing a high level of customer service.
Duties & Responsibilities include:
Maynard Savings Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Salary based on experience. Full benefit package is available.
Job Type: Full-time
Pay: $32,000.00 - $35,000.00 per year
Benefits:
Schedule:
Experience:
Work Location: In person
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