Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Heartland Credit Union is the winner of the 2023 Community's Choice Award for Reno county in several areas, including "Best Place to Work!"
Heartland Credit Union is looking for a full-time Teller to work at our 23rd & Severance branch in Hutchinson. If you are a positive, friendly, and motivated individual who enjoys customer service and sales, then this is for you. Heartland's training is top-notch, and this position provides a great opportunity to gain experience in the financial services field and be a part of a growing company!
Our Tellers are eligible for an awesome benefits package including health and dental Insurance, paid Life & LTD Insurance, 401(k) plan, paid vacation and holidays, small friendly work environment, opportunity for advancement and much more!
ABOUT HEARTLAND
Heartland Credit Union has been providing exceptional member service for over 75 years! Our small friendly work environment allows our employees to know our customers we serve and fellow employees. As we continue to grow, we need great talent like you to be a part of our team and culture. We are community driven and are very active in the communities we serve by volunteering and supporting local events. HCU has many locations in Kansas including Wichita, Hutchinson, Newton, Haven, Hays, and Ness City. Learn more about Heartland Credit Union by going to www.hcu.coop.
LOCATION
900 E 23rd Hutchinson, KS
SCHEDULE.
Full time with hours between 7:15 am - 6:15pm M-F and then 7:45am - 12:15pm on rotating Saturdays.
Branch Hours 23rd
Hours (Office): Mon-Fri: 9:00am - 5:00pm Sat: 9:00am - 12:00pm |
Hours (5 Lane Drive-thru): Mon-Fri: 7:30am - 6:00pm Sat: 8:00am - 12:00pm |
NO Evenings or Sundays!!
DUTIES
QUALIFICATIONS
EDUCATION/CERTIFICATIONS:
EXPERIENCE:
SKILLS:
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For immediate consideration:
Go to www.hcu.coop, then find "Careers." You must create an account to apply and upload a resume. All inquiries are completely confidential.
Equal Opportunity Employer/Affirmative Action Employer
Heartland Credit Union is an Equal Opportunity Employer (EOE). Heartland provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability or genetics. Heartland hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. This practice applies to all areas of employment including recruitment, hiring, training and education, promotion, termination, compensation and all conditions and privileges of employment in accordance with applicable federal, state and local laws.
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