Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Overview
This is a temporary, full-time position that requires the ability to work a flexible daytime schedule (no Sunday hours required).
Requires the ability to float between several assigned financial centers within the Salem / Cumberland County market (mileage reimbursement offered for travel over and above normal commute to location closest to home address).
Anticipated duration of assignment : May / June-August.
Our Summer Teller Program is designed to provide real-world, resume-worthy work experience focused in the banking and financial services industry.
This position provides the opportunity to explore a career path in banking, while gaining valuable insight into the culture and working life at Fulton.
This program can lead to potential opportunities through our Internship Development and Management Trainee Programs, kickstart an entry level banking career or simply provide a great Summer opportunity for individuals who love customer service.
Summer Tellers will learn directly from experienced professionals in the industry, build relationships through interaction with colleagues in other areas of the bank, and help us fulfill our purpose of Changing Lives for the Better in our communities.
Responsibilities
Responsible for providing an exceptional Financial Center customer experience with passion and enthusiasm while facilitating customer transactions and the referral of bank products and services.
Actively promote banking solutions to enhance a customer's service experience and achieve their financial goals. Assist with operational activities and responsibilities.
Use sound judgment to identify and mitigate loss.
Qualifications
Preferred Education
High School Diploma
Required Experience
6 to 12 months customer service experience.
Preferred Experience
6 to 12 months cash handling experience.
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and / or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates.
Pay Transparency
This is a temporary job and base pay compensation will be determined based on a combination of factors including the duties of the role as well as candidate’s knowledge, skills, depth of work experience, and relevant licenses / credentials.
Benefits
Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify.
disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives.
To learn more about your potential eligibility for these programs, please visit .
EEO Statement
Fulton Bank ( Fulton ) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons.
Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.
Sponsorship Statement
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.
Last updated : 2024-04-24
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