Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
The Worcester Child Development Head Start Program is seeking a reliable and responsible candidate for the position of Family Service Advocate. This position is 40 hours per week Monday- Friday for the academic school year only (approx. 44 weeks) with an excellent City of Worcester benefits package.
Minimum Qualifications: Bachelor's Degree in Psychology, Sociology, and/or Social Work REQUIRED
Bilingual is preferred
Reliable transportation is required
Please submit a cover letter and resume to Cheryl Chouinard, Family Services Coordinator by January 8th to be considered.
Job Type: Full-time
Pay: $155.79 - $174.84 per day
Benefits:
Schedule:
Education:
Work Location: In person
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