Head of Ancillary Services jobs in Galveston, TX

CAREER in BEER? WE WANT TO SPEAK TO YOU!

- Nights and weekends off? Check!

- Learning from the very best in the beer industry? Check!

- Visiting great bars and breweries each day? Check!

- Great launching point to grow within the beer industry? Check!

The AHFP company motto is "TRUST us for the Perfect Pint." Our mission is to provide great-tasting draft beer to the consumer, the way the brewmaster intended and to grow draft beer sales.

Position Description and Performance Requirements

Position Overview

The position of Market Manager (MM), is in charge of a specific market located within a defined area of the country. The MM is accountable for the day-to-day activity, performance, and operational obligations as set by AHFP.

Areas to include, daily operations, human resources, any contractual obligations, brewer relations, wholesaler relations, and retail client relations. This role provides direction, leadership, and management to the Draft Quality Technicians (DQT), Draft Service Technicians (DST), Draft Install Technicians (DIT), and Assistant Market Managers

This position will have numerous subordinates and the total may vary as determined by the Regional Market Manager (RMM), Director of Line Cleaning Operations (DLCO), Partners, and Ownership.

This position will report directly to the RMM but will have accountability to the DLCO, ownership, operational partners, and to other key executive personnel.

Position Requirements

• Excellent interpersonal and communication skills
• Excellent organizational skills
• Competent in managing budget and financial expectations
• Competent in developing budgets and understanding budget processes
• Proven leadership and team building skills
• Supervisory and management experienced
• Working knowledge of draft beer systems
• Ability to learn and retain product-specific information and utilize the information to position the features and benefits to the customer
• Must be mechanically inclined
• Be results-driven and self-motivated

Position Responsibilities

Manage the varying personnel as defined above on an ongoing basis. The Market Manager will work closely with the Assistant Market Managers on an ongoing basis. Provide guidance, management, support, and oversight to include evaluations, reviews, enhancements, or changes to job descriptions as needed.

This Market Manager will manage the day-to-day activity of the assigned market.

This position will be held accountable to the overall financial and performance obligations assigned to the market.

Additional Responsibilities

• Provide quality leadership, constructive problem-solving, and creative solutions in all management categories while upholding AHFP Core Values.

• Achieve financial and profit expectations as dictated by the budget process.
• Manage the team through coaching, mentoring, and career development.
• Be knowledgeable of sales team activity.
• Manage all required tools and technologies as deemed necessary to the AHFP spp and any third-party software that AHFP may include currently and in the future.
• Work closely with the RMM, department heads, the DLCO, and other executive staff to set the vision, goals, budget, and overall business plan for sales.
• Work closely within the market to evaluate market trends and gather competitive information, identify trends that affect current and future growth of sales and profitability. Communicate important information to the sales team, corporate marketing, and operations.
• Evaluate personnel.
• Evaluate departmental needs on an ongoing basis

Specific Additional Responsibilities

• Supervise the setup of our schedule of events at the beginning of each month that will note any monthly cleanings, beer events/festivals, special events, billing cycle, and employee-related days off.
• Organize weekly operations meetings that will outline the upcoming week for all employees.
• Build an effective route for each draft quality tech taking into consideration the number of draft lines, the type of system, and the location that will allow for the maximum amount of lines cleaned per day.
• Follow the check-in/check-out procedure with all AHFP employees.
• Supervise the organization of a weekend "on-call" schedule and ensure all weekend calls get handled correctly.
• Follow daily and weekly audit schedules.
• Build relationships with bar/restaurant owners, GM's, managers, and bartenders. Go on 1(one) employee ride-along per week.
• The market manager can help with scheduled cleanings, but draft quality techs will be evaluated on how they conduct their day.
• Review billing for each cycle (bi-weekly or monthly).
• Manage the backend portal of the AHFP draft line cleaning smartphone app.
• Note and relay any glitches to the IT department for repair.
• Follow up for any new accounts that have been added.
• Add new accounts to existing routes.
• Add correct information for new distributors such as brands and account information.
• Maintain inventory levels of the necessary equipment and parts for each draft quality tech. Place orders at the beginning of each month from a preferred vendor to limit shipping costs.
• Responsible for AHFP vehicles.
• Schedule routine maintenance such as oil changes, tire rotations, etc.
• Compare gas card records against vehicle location to make sure only AHFP vehicles are being filled up with gas cards.
• Check vehicles regularly for proper inventory and cleanliness.

Education / Experience

• Bachelor's degree (preferred) and three years of successful management experience, preferably in the hospitality segment.
• 3 years in related industries
• Strong experiences in the draft beer industry preferred

Travel

• Personal and reliable vehicle required
• Mileage & vehicle reimbursement- AHFP provides TAX-FREE monthly reimbursement for mileage and the cost of increasing your current insurance coverage to our required minimums. Employees are automatically enrolled in our MOTUS vehicle reimbursement program, where reimbursements are calculated based on position level, zip code, and driving responsibilities.
• Travel is required on a limited basis. Localized travel is expected and annualized travel for meetings and trainings should be anticipated as a regular part of this position. Travel will encompass the defined marketplace but also AHFP's corporate offices periodically.

Benefits

• A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs, and a commitment to work/life balance through our paid time off (PTO) programs, paid company holidays
• Enrollment into our "Stop the Slip" safety program where you receive non-slip shoes, on us!
• Eligibility for health, dental, and vision coverage subject to a 60-day waiting period.
  • AHFP pays a portion of the employee's monthly medical insurance premium to offset the cost of their plan
  • Free telemedicine through First Stop Health provided to employees and their immediate family members who enroll in health benefits
• Use of an AHFP-owned cell phone with minutes and data paid.
• Bi-annual performance reviews with pay increases growth opportunities
• Promotional incentives through AlphaPerks including travel discounts (hotels & car rentals), reduced-fee gym memberships, sales/discounts on retail purchases, and more!

Starting Salary

• $50,000 growth opportunities

Tools and Equipment Used

• Personal computer, e-mail, copier, fax, phone, tape measure, and other standard office equipment.

Working Hours

• Hours may vary and may occasionally require evening and weekend work depending on business needs.