Head of Ancillary Services jobs in Mesa, AZ

Property Management Director - Head of Single Family Management (Real Estate License Required)

Essential Job Functions

The Property Management Director - Head of Single Family Management is responsible for supervising the work of the Company’s Property Management team (approximately 15 team members) while also implementing the Company’s organizational and business strategies with the goal of driving revenue, fostering growth, and encouraging individual and team excellence.

Specific job responsibilities and accountabilities for this position include:

· Partnering with the Director of Operations and Company’s leadership team to establish and implement the Company’s organizational and business strategies to ensure efficient and profitable operations.

· Overseeing and promoting successful execution of various Company property management functions, including but not limited to: property management account onboarding; accounting and bookkeeping; property maintenance, repair and improvement; tenant move-out and property turns; tenant relations; and lease renewals.

· Managing all property management team members, including the hiring of team members, providing orientation and ongoing training to team members, ensuring development and recognition of strong performance, and taking appropriate disciplinary action when necessary.

· Running weekly/daily touch bases with department heads and helping to establish and maintain department KPIs

· Providing guidance and motivating property management team members to obtain results consistent with the Company’s goals and values, including creating a positive and collaborative work environment.

· Creating and implementing standardized policies and best practices applicable to each position and property management task.

· Staying up to date and helping to ensure Company compliance with Arizona Department of Real Estate requirements, the Arizona-Landlord Tenant Act and other applicable property management and property leasing regulations.

· Facilitating timely and successful resolution of owner, tenant, or other third-party complaints or escalations.

· Maintaining a constructive, trusting, and highly interactive relationship with the Company’s Leadership, other Company departments, and Company clients, which in turn will drive revenue and maximize Company value.

· Assisting with Company projects as directed, including but not limited to Company marketing efforts, property management portfolio acquisitions, and the Company’s Investor or Tenant-to-Buyer programs.

· Adhering to Company values, policies, and procedures.

Essential Job Requirements

· Active real estate licensure with the State of Arizona Department of Real Estate

· Experience in managing a portfolio of 600 or more units

· Strong oral and written communication skills

· Prior experience in recruiting, training, and managing property management teams, maintenance staff, and other related personnel.

· 7 years as a Residential Property Manager with a desire to provide team leadership

· Thoughtful and assertive decision-making skills, and capability of leading in stressful or time-constrained situations

· Self-motivation, diligence, a strong work ethic, and a willingness to take on new initiatives and projects

· Tech-savvy and proficient with Apple/Mac computers, Microsoft Office Word and Excel, Zoom, DropBox, Google Suite products (Gmail, Google Calendar), and Appfolio software; and ability to use a working smart phone with video and photographing capability.

· Ability to prioritize numerous matters and work independently and efficiently with minimal supervision

· Ability to lift, push, and pull up to 50 pounds

· Ability to work in a dynamic and noisy work environment

· Reliable transportation, auto insurance, and an active driver’s license

This position will work 85%-100% at the Company office in Tempe during normal business hours, Monday through Friday, between 9:00am and 5:00pm. Up to 5% of time may be spent offsite at Company properties and project sites. This role is included in the after-hours emergency work order request rotation such that there may be time worked from time to time during evenings and weekends as dictated by business needs. This position is available for certain remote work once 90 days of training is completed and KPI's are being met.

E & G Real Estate Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• Evenings as needed
• Monday to Friday
• Weekends as needed

Application Question(s):

• Please provide your email address and the best phone number to reach you at!

Experience:

• Supervising: 3 years (Preferred)

License/Certification:

• Arizona Real Estate License (Required)

Ability to Relocate:

• Tempe, AZ 85282: Relocate before starting work (Required)

Work Location: Hybrid remote in Tempe, AZ 85282