Head of Ancillary Services jobs in Minneapolis, MN

Position Objective

Company Overview:

The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States.  We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit.  Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization.   The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles.  People are also at the center of our Core Values.  Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity”.

Job Summary:

Supervise, direct, and coordinate employees, supplies and equipment. Responsible for ensuring the cleaning and maintaining of assigned property is completed according to contractual specifications.

Essential Duties and Responsibilities

• Maintain all payroll records, performance documents and disciplinary actions
• Assign tasks to workers based on job requirements or special assignments
• Perform quality control to conform with Harvard and customer standards
• Train new and existing staff on proper cleaning techniques
• Ensure proper safety equipment and techniques are utilized and adhered to
• Order and issue supplies and equipment
• Responds to customer issues and escalates as necessary
• Responsible for general equipment maintenance
• Manage projects and special assignment as requested

Knowledge and Skill Requirements

• Minimum of 2 years’ experience in the cleaning/janitorial field
• Previous Supervisory experience preferred
• Valid state driver’s license
• Must be able to communicate in English
• Must be able to write basic business documents

Physical Demands and Work Environment:

• Hold professional conversations with clients, subordinates, and colleagues
• Operate all basic office technology
• Ability to conduct face-to-face discussions with individuals or groups at all professional levels
• Work in close proximity to others
• Work outdoors in all changing weather condition in geographical area
• Standing and/or walking, sitting, stooping, or kneeling

Compensation

Schedule