Head of Client Services - Home Care jobs in Bradenton, FL

Empowering Communities by Inspiring the Spirit of Human Connection

OurCare is a very different kind of company at its core, leveraging today’s resources and technology to dramatically improve the way the home health care industry has operated traditionally. We believed that the time had come to bring 21st century advancements in patient care, and information and technology to the in-home environment. We recognize that to achieve our objectives we couldn't rely on IT alone. Fundamentally, we are in a relationship based services business. In order for OurCare to be successful, we must nurture and preserve each of our relationships -- not just with our patients, but with our caregivers and the communities we serve. The foundation of OurCare was created to nurture each of these elements, resulting in unparalleled patient satisfaction. This is why the company bears the name OurCare.

OurCare provides in-home support services to ensure that our clients have a safe and independent home life with inspired and passionate caregivers that embody the culture that OurCare has created. As Business Development Manager, you are responsible for the operations and development and operational viability of our organization and brand. Core duties include -

• Facilitating growth of client census through creation and fostering of relationships with key referral sources.
• Monitoring quality standards of client services to ensure that each client feels like their needs are heard and met.
• Developing and implementing systems to enhance our market position while carrying out the organization's mission and culture.
• Building stong recruitment recruitment pipelines of new caregiver candidates.
• Developing best practices that facilitate our goal to ensure that our caregiver teams experience a high quality and meaningful work life that promotes growth and opportunity.

We are a newer organization determined to leave a lasting legacy in the home care industry. We prioritize our mission and culture above all in order to ensure that OurCare is positively impacting the communities we serve. Our ideal candidate understands the importance of developing meaningful and productive relationships as a long term necessity for success.