Head of Client Services - Home Care establishes the overall objectives and initiatives of client services. Ensures staff activities are in compliance with federal, state and local regulations. Being a Head of Client Services - Home Care plans and directs policies for client services and establishes service quality goals. Requires a bachelor's degree. Additionally, Head of Client Services - Home Care typically reports to top management. The Head of Client Services - Home Care manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Head of Client Services - Home Care typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Overview of the Company:
- Americare sells pre-paid contracts for a specified number of hours of nonmedical, in-home personal care.
- Located in Bloomsburg, Pennsylvania, Americare operates in Pennsylvania, Florida, New York, Ohio, and South Carolina.
- The company operates through independent contractor agents who sell directly to consumers.
- Founded by insurance agents with extensive experience in the long-term care field, Americare aims to provide affordable non-medical home care to the aging population.
Key Responsibilities:
- Actively promote and sell pre-paid contracts for in-home personal care services.
- Develop and maintain strong relationships with potential and existing customers.
- Educate consumers about the benefits and features of Americare's pre-paid contracts.
- Conduct sales presentations and effectively communicate the value propositions of the company's products.
- Achieve and exceed sales targets to contribute to the company's growth and success.
Required Skills and Qualifications:
- Proven experience in sales, preferably in the insurance or healthcare industry.
- Excellent communication and interpersonal skills to build rapport with customers.
- Strong negotiation and persuasion abilities to close sales deals.
- Ability to work independently and manage time effectively.
- Knowledge of the long-term care field and understanding of the needs of aging individuals and their families is a plus.
Job Type: Full-time
Pay: $74,761.00 - $83,495.00 per year
Benefits:
Work Location: On the road
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