Head of Client Services - Home Care establishes the overall objectives and initiatives of client services. Ensures staff activities are in compliance with federal, state and local regulations. Being a Head of Client Services - Home Care plans and directs policies for client services and establishes service quality goals. Requires a bachelor's degree. Additionally, Head of Client Services - Home Care typically reports to top management. The Head of Client Services - Home Care manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Head of Client Services - Home Care typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Responsibilities:
- Provide care management services to individuals and families in need
- Conduct assessments to determine the needs and goals of clients
- Develop and implement care plans based on client needs and available resources
- Coordinate and monitor services provided by other professionals and agencies
- Advocate for clients and ensure their rights are protected
- Provide support and guidance to clients in navigating healthcare, social services, and other systems
- Utilize motivational interviewing techniques to empower clients to make positive changes in their lives
- Supervise and mentor junior care management staff
Requirements:
- Bachelor's degree in a related field (e.g., social work, psychology, nursing)
- Experience in care management, child welfare, or related fields preferred
- Knowledge of Medicare, Section 8, childcare, workforce development, or relevant programs
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Excellent organizational and time management skills
Benefits:
- Competitive salary based on experience
- Retirement plan options
We are seeking a compassionate and dedicated Care Manager to join our team. As a Care Manager, you will play a vital role in assisting individuals and families in accessing the services they need to thrive. If you have a passion for helping others and making a positive impact in the community, we encourage you to apply.
Job Type: Full-time
Pay: $41,826.99 - $50,372.29 per year
Benefits:
Schedule:
Work Location: In person
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