Head of Client Services - Home Care jobs in Provo, UT

This is not a Summer only position. This is a full-time Mon-Fri position.

Are you looking for an administrative opportunity in a growing industry! Apply now and join our committed team of health care professionals!

Why Work At Stonebridge Home Care?

• Competitive Wages!
• Team Collaboration
• Professional and Personal Development
• Career Path
• Weekly Pay

Responsibilities

• Answering the phone to manage each call from clients/caregivers as needed
• Direct calls that need to go to other team members in Scheduling or HR as needed
• Create, build, and organize schedules for new onboarding caregivers and call clients to direct time changes as needed
• Coordinate directly with your Scheduling team for day to day tasks
• Maintain trusting relationships with clients and caregivers as they call with questions or concerns
• On call weekly for emergencies only (no coverage for shifts required) Potential of an extra $200/week.
• Perform other Scheduling related duties as needed

This role is a 9-5 PM Mon-Fri full-time position. Starting $16-$17/hr. The ideal Patient Care Coordinator will be a hard-working, reliable professional able to undertake coordinating employees and clients schedules while working diligently with your Scheduling team.

Specifically, this person will be trained to answer the phone, learn how to use our internal scheduling program with their scheduling team, and learn how to provide life changing service to our clients. On call is up to $200 extra for each week that you are on call on top of normal office pay. No CNA is required and no shifts will be covered while on call.

Skills

• Confidence speaking on the phone with our clients and caregivers
• Experience as an office assistant or in another administrative role (Preferred)
• Working knowledge of office equipment such as Microsoft Outlook, Word, Google Chrome (Required)
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• No degree or CNA License required

Work Remotely

• No

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person