Head of Client Services - Home Care establishes the overall objectives and initiatives of client services. Ensures staff activities are in compliance with federal, state and local regulations. Being a Head of Client Services - Home Care plans and directs policies for client services and establishes service quality goals. Requires a bachelor's degree. Additionally, Head of Client Services - Home Care typically reports to top management. The Head of Client Services - Home Care manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Head of Client Services - Home Care typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Responsibilities:
- Provide direct care to patients in their home, assisting with activities of daily living
- Assist with personal hygiene, including bathing, grooming, and dressing
- Monitor and report any changes or concerns to the appropriate healthcare provider
- Assist with mobility and transfers, including safely lifting and positioning patients
- Perform light housekeeping duties, such as cleaning and laundry
- Prepare meals and assist with feeding if necessary
- Provide companionship and emotional support to patients
- Follow care plans and maintain accurate medical documentation
Qualifications:
- Valid certification as a Home Health Aide or equivalent training/experience
- Previous experience in home healthcare or a related field is preferred
- Strong communication skills, both verbal and written
- Compassionate and patient-centered approach to caregiving
- Ability to work independently and follow instructions accurately
- Flexibility to adapt to changing schedules or patient needs
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor.
Job Type: Full-time
Pay: $10.00 - $12.00 per hour
Expected hours: 35 per week
Benefits:
Medical specialties:
Standard shift:
Weekly schedule:
Work setting:
Work Location: In person
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