Head of Client Services - Home Care establishes the overall objectives and initiatives of client services. Ensures staff activities are in compliance with federal, state and local regulations. Being a Head of Client Services - Home Care plans and directs policies for client services and establishes service quality goals. Requires a bachelor's degree. Additionally, Head of Client Services - Home Care typically reports to top management. The Head of Client Services - Home Care manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Head of Client Services - Home Care typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Job summary:
The PCA is a non-skilled worker that may possess a certificate of training either formally (i.e., Certified Nurse Assistant (CNA) or in-house formal training; competency and assessment by an experienced RN, licensed by the state of South Carolina or an experienced LPN, with at least 3 years of experience). The training and supervisory will be under the direction of an RN. There will be subsequent supervisory assessments of PCA services 30 days after initiation of services; then at least every 90 days thereafter, one of which the PCA must be present in the home.
Primary Functions of Job:
To service elderly and/or disabled adults and children. Under no circumstances will any type skilled medical service be performed by a PCA.
Essential job functions:
Support for activities of daily living
Home Support
The PCA will also monitor the client’s condition. The PCA is able to carry out the type of monitoring that would be done by a family member (i.e., apparent changes in condition). The PCA is not responsible for giving a client medication; however, the PCA is able to remind the client of times and hand the medicine container to the client.
Minimum requirements
The PCA must meet the following minimum qualifications:
Abilities required:
Must be fully ambulatory and physically capable of assisting with the activities of daily living, as outline above.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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