Health Information Services Director directs and oversees all policies and procedures related to healthcare information management. Responsible for ensuring accuracy and efficiency in the medical records and transcription departments. Being a Health Information Services Director reviews processes and identifies areas for improvement taking into account user needs. May act as liaison between information services and technology department, ensuring that systems are accessible and in accordance with the needs of the organization. Additionally, Health Information Services Director ensures that all record keeping and information disbursement complies with HIPAA regulations. Requires a bachelor's degree in healthcare administration, a related field, or equivalent. Typically reports to senior management. The Health Information Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Health Information Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
DIRECTOR OF SENIOR HEALTH SERVICES
SAN DIEGO, CA
POSITION SUMMARY:
Reporting to the VP of Senior Health Services, the Director of Nursing (DON) provides leadership and direction for all San Diego PACE nursing functions. The DON is accountable and responsible for planning, directing, and evaluating all activities of the nursing department, the home health department, and transitions-of-care team. The DON oversees and provides direct leadership to the Clinical Nurse Manager, the Home Health Manager, and the Transitions of Care Manager. Additionally, the Director of Nursing works closely with the Site Directors and Day Center Managers to provide guidance and ensure appropriate and efficient functioning of the PACE clinics and nursing staff. The DON will also be responsible for developing and implementing a robust onboarding and clinical training program for PACE clinicians, that includes the use of RN documentation specialists and NP coders to identify and train Providers on proper documentation and coding practices. This position will support San Diego PACE’s strategic direction and goals by applying and evaluating corporate standards, policies, practices, and procedures, as well as operational and financial management activities.
ESSENTIAL FUNCTIONS OF THE JOB:
1. In all job activities, the Director of Nursing will comply with CMS and DHCS regulatory requirements, as well as SD PACE standards and guidelines, and policies and procedures.
2. Accountable and responsible for direct oversight, including planning, directing, and evaluating all activities of the nursing department, the home health department, and transitions-of-care team.
3. Provides direct supervision and leadership to the Clinical Nurse Manager, the Home Health Manager, the Transitions of Care Manager, as well as the clinical training and coding staff.
4. Provides clinical guidance and support to the Admissions Manager and RN Enrollment Team as needed.
5. Works closely with PACE leadership team to ensure compliance with capturing of program data, including POS surveys, HHC scores, annual patient satisfaction surveys, and CMS universes.
6. Responsible for maintaining a safe, secure and supportive work environment that provides opportunities for personal growth opportunities and empowers staff to provide excellent participant care.
7. Responsible for optimizing healthcare delivery processes to create efficient patient and quality workflow that improves care and participant satisfaction.
8. Facilitates cooperation and teamwork in support of SD PACE ongoing pursuit of continuous quality improvement.
ADDITIONAL DUTIES AND RESPONSIBILITIES:
1. Attends meetings and participates on committees as required.
2. Acts only within the scope of his or her authority to practice.
3. Demonstrates effective written and verbal communication; prepares reports and correspondence as needed or directed.
4. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
5. Builds and manages the workforce based on program goals, budget considerations and staffing needs. Takes action to address performance problems. Manages a diverse workforce and a variety of work situations.
6. Maintains professional affiliations, required certifications and continuing education requirements.
7. Assists with projects related to program expansion and PACE facility openings.
8. Performs other job-related duties as needed, assigned or requested.
JOB REQUIREMENTS:
Education Requirements: Graduate from accredited school of Nursing, BSN. Education Preferred: Master’s degree in nursing.
Certifications/Licenses Requirements: Current CA RN and CPR certification.
Experience Requirements: Sufficient years of experience in nursing, with a minimum of 3 years as a Nurse Manager.
Experience Preferred: Previous experience in nursing administration with 5 years as a Nurse Manager or Director of Nursing. Experience working with elderly population preferred. Knowledge and or experience working in senior or elder care setting — PACE, Nursing Home, Hospice, ADHC. Nursing competency and familiarity with care paths, interactive tools commonly used in skilled nursing home settings. Must be able to triage clinical symptoms, apply care paths and clinical interactive tools in patient evaluation and care prior to communications with physicians. Must be comfortable with acute care of frail adults, complex wound care, and cognitively impaired adults.
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