Health Insurance Operations Director jobs in Columbus, MS

The Director of Operations is responsible for overseeing and improving the day-to-day operations of the Company. This position plans, organizes, directs, and reports on the activities of each terminal and changes in customer requirements.

Job Duties/Responsibilities:

• Coordinate and execute strategic and operational activities in conjunction with the COO and President.

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Collaborate with executive-level management in the development of performance goals.

• Manage the department staff with responsibility for hiring, training, scheduling, managing performance, discipline, and overtime allotment.

• Maintain adherence to company policy regarding operations and safety issues; ensure a safe and productive work environment is enforced at each facility.

• Ensure compliance with KC Logistics Goals and KPI’s.

• Oversee the customer support process to enhance customer satisfaction; develop relationships with key customer contacts for each location.

• Communicates and explains new directives, policies, or procedures; for major changes, meet with entire staff to ensure a seamless transition to new processes.

• Weekly/Monthly/Quarterly reports for all seven terminals.

• Travel via car and plane to all locations.

• Handle accelerated driver concerns.

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Planning and Project Management Skills

• Excellent analytical and organizational skills, with close attention to detail.

• Ability to manage confidential information.

• Proven ability to plan and manage multiple customer requirements.

• Strong Excel skills to create, manipulate and update reports.

Education and Experience:

• Extensive and diversified background with at least 5 years of related experience

Job Type: Full-time

Pay: $110,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Sherman, MS 38869: Relocate before starting work (Required)

Work Location: In person