Health Insurance Operations Director jobs in Knoxville, TN

Why You’ll Love This Operations Director Job
Would you love to work in an environment where you can build genuine connections with a
team that shares your passion for making a difference? Do you appreciate the importance of
diverse perspectives and collaboration? Are you experienced in human resources and financial
matters? Do you want to help shape the future of a growing organization? Take the next step in
your career journey and lead change in your community with this Operations Director position.

Step into a collective work culture and stigma-free environment with compassionate team
members working to build a brighter tomorrow for our patients and their families. Help us
shape that future and apply to our Operations Director position today!

Operations Director Job Responsibilities

• Fulfill Program Administrator Role as outlined by Virginia Administrative Code.
• Develop, implement, and enforce company procedures according to agency, state,

federal, and accreditation standards.

• Establish and maintain community relationships.
• Plan and administer managerial, operational, fiscal, and reporting components of the

organization.

• Ensure the safety and well-being of staff and clients through the development and

implementation of policies and procedures addressing health and safety accreditation
standards.

• Participate in the Performance Improvement Plan for client care, staff retention, and

staff performance.

• Supervise all staff and ensure they are assigned duties based on education, experience,

competency, and job description.

• Maintain a system for review and credentials.
• Conduct annual performance reviews of all staff.
• Ensure that policies for documentation in the client record are adhered to and timely.
• Complete all trainings for orientation/annual required by program, state, and Joint

Commission.

Operations Director Job Qualifications

• 2 years of experience in a human service agency, preferably in a drug and alcohol

setting, which includes supervision of others, direct service and program planning; or
the equivalent experience required

• Assessed competence in administering and providing services to individuals, families,

and/or clients required

• Management skills in addressing human resources and financial matters required
• Ability to coordinate the organization’s services with other community resources

required

• 5 years of experience in a human service agency, preferably in a drug and alcohol

setting, which includes supervision of others, direct service and program planning
preferred

Job Type: Full-time