Health Insurance Operations Director jobs in Memphis, TN

Licensed Health Plan Advisor Trainee

Bloom, the insurance industry’s trusted growth partner, is looking for an experienced and dedicated Licensed Health Plan Advisor to educate, qualify and enroll prospects into health plans using Bloom quality and compliance guidelines.

We are looking for an exceptional individual who can:

• Help individuals select the right health insurance plan that fits their needs by applying working knowledge of product plans and general Medicare information.
• Meet monthly sales goals including quality and conversion goals.
• Assist callers quickly and professionally by fielding inbound calls to sell health insurance plans with Bloom’s sales techniques.
• Place outbound calls for member outreach.
• Provide accurate information to prospects using Bloom's quality and compliance standards.
• Communicate effectively with prospects and plan members over the phone, and in-person with co-workers and management personnel.
• Assist callers requesting information.
• Perform other duties as assigned.

Education and Experience

• High school diploma or GED
• Prior sales or customer service skills preferred
• Meet all requirements to obtain and maintain licensed agent status; Bloom will provide all necessary training and pay for any associated fees to obtain required health insurance licenses as well as license renewal fees while you are employed at Bloom

Skills and Abilities

• Motivated self-starter, performance-driven and solutions-oriented mindset
• Excellent communication, presentation, interpersonal skills and good team player
• A solid understanding of quality assurance as part of the software development process
• Detail-oriented
• Problem solver
• Time management skills and experience working with low oversight
• Experience developing automated test scripts
• Proficiently work with Windows and comfortable navigating between websites
• Must have excellent attendance, along with consistent dependability and flexibility in the workplace

What We Offer
At Bloom, we offer an engaging, supportive work environment, great benefits, and the opportunity to build the career you always wanted. Benefits of working for Bloom include:

• Competitive compensation
• Comprehensive health benefits
• Long-term career growth and mentoring

About Bloom
As an insurance services company licensed in 48 contiguous U.S. states, Bloom focuses on enabling health plans to increase membership and improve the enrollee experience while reducing costs. We concentrate on two areas of service: technology services and call center services and are committed to ensuring our state-of-the-art software products and services provide greater efficiency and cost savings to clients.

Ascend Technology ™
Bloom provides advanced sales and enrollment automation technology to the insurance industry through our Ascend ™. Our Ascend™ technology platform focuses on sales automation efficiencies and optimizing the member experience from the first moment a prospect considers a health plan membership.

Bloom is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Work Location: Remote