Health Insurance Operations Director jobs in Olympia, WA

Description

Duties

Some of what you will do:

• Serve with delegated authority to act on behalf of the DBHR Director and assist the Director in ongoing operational activities for DBHR. Serves as an active member of the DBHR executive leadership team.
• Assign and review the work of management and supervisor staff. Acts for the DBHR Director in all matters assigned. Represents the DBHR Director at meetings with the Governor’s office, legislators, outside agencies, and other units of state government.
• In conjunction with the division’s leadership team, has full delegated authority to direct other key statewide planning efforts that may impact critical agency and division initiatives, projects, and/or strategies; determines due dates, monitors for completion, and provides input regarding completed work.
• Provides technical and administrative oversight to special projects, including organizational process improvements, legislative support, and other critical projects and initiatives.
• Directs activities of staff and provides project management oversight and technical assistance on key division initiatives.
• Directs and supports development, implementation, and systematic improvement of statewide performance measures for DBHR programs, including outcomes reporting through the Governor’s Results Washington process and the agency’s Results HCA process.
• Responds to legislative inquiries from policy direction to questions about specific constituent concerns.
• Develops and implements general policies and procedures; performs special assignments on behalf of the DBHR Director. Manages, coaches, and mentors’ staff to develop technical and leadership skills.
• Provides leadership and guidance on how to best manage workload impacts to staffing, personnel and hiring procedures, staff development and succession planning, achieving diversity goals, and tracking performance using measurement criteria.
• Ensures appropriate decision-making, project management, strategic planning, and performance measurement in accordance with state, agency, and federal rules, regulations, and policies.
• On behalf of the DBHR Director, coordinates, monitors, and ensures quality and completion of major assignments to the agency and the division. Prepares briefing documents, talking points, testimony, and other supporting materials that may be used by the Director of HCA, the Director of DBHR, the legislature, or others.
• Ensures program compliance with all federal and state financial participation requirements related to Federal Grants.
• Develops and manages federal behavioral health grant applications for community disaster responses. Coordinates with local communities impacted by disasters to access behavioral health emergency resources.

Qualifications

Required qualifications:

Option 1

Master's or other advanced degree in social services, behavioral health, community health education, public administration, or related field and four (4) years of the required experience below

Option 2

Bachelor's degree in a related field and six (6) years of the required experience below

Option 3

Associate degree and eight (8) years of the required experience below

Option 4

10 years of the required experience below

The required experience includes:

• Extensive experience providing leadership in large organization operations.
• Experience developing and directing policy in a legislative environment.
• Operations experience in the public behavioral health system.
• Command of advanced principles of management, including large budget development and management, strategic planning, and staff recruitment and retention.
• Knowledge of public contracting issues related to state and federal funding, resource management, quality improvement, and cultural competency.
• Knowledge of federal grant application, development, management, and contracting.
• Knowledge of protocols and processes of the executive and legislative branches of state and local government.
• Effective written and verbal communication skills and ability to work collaboratively with multiple stakeholders including consumers, advocates, providers, state and local government officials and/or legislators and legislative staff.
• Ability to work collaboratively to plan, analyze, and problem solve; identify policy needs; develop goals and objectives; and use data for decision making.
• Project management skills and experience.

• Direct knowledge of federal, state, local, and private funding sources available to support substance use disorder and mental health services.
• Knowledge of federal and state behavioral health Medicaid managed care regulations, including behavioral health disaster response grants.

• A cover letter that specifically addresses how you meet the qualifications for this position
• Current resume

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.

Supplemental Information

About HCA:
Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

What we have to offer:

• Meaningful work with friendly co-workers who care about those we serve Voices of HCA
• A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit package WA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• Tuition reimbursement
• And free parking!

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 12-31-2022