Health Insurance Operations Director jobs in Peoria, IL

Job Summary:

The Director of Clinical Operations has oversight and leadership of identified clinical managersand clinical programs and community work focused on establishing relationships and agreement. Participates in diagnosis, treatment planning and case assignments. Provides clinical consultation and direction to team leads and clinical staff. Provides direction and strategy and plans to implement services as part of the organization's strategic goals. Assists Vice President-Operations in clinical, administrative, and fiscal coordination of services of Fulton County area.

Duties/Responsibilities:

1. Provides clinical and adminstrative supervison, consultation and support to assigned personnel.

2. Provides leadership and decision-making for clinical staffings and clinical conflict resolution.

3. Provision and/or direction of the staff clinical development.

4. Completes assigned staff's annual evaluations.

5. Responsible for the development and maintenance of professional relationships and quality image in the agency's communities.

6. Responds to client complaints when unable to be addressed by clinical manager.

7. Participates in assigned agency committees.

8. Assists in the resolution of assigned personal conflicts.

9. Assists in the development of services and programming unique to agency clientele.

10. Provides public speaking and training as requested.

11. Makes programmatic recommendations to Vice President-Operations.

12. Integration of the program/department into the primary functions of the organization and with other programs/departments to align services throughout the system.

13. Development of policies and procedures that guide the provision of services in the department.

14. responsible for determining the current competence of all clinical staff.

15. Participates in the meetings, training and education required by the role.

16. Recommendation of space and other resources needed by the department.

17. Participation in the selection of external sources of services not provided by the department or organization.

18. Responsible for assuring fiscal stability of the clinical operations within the area.

• Performs other related duties as assigned.

Education and Experience:

• Master's or Doctorate Degree with licensure that qualifies as a Licensed Practitioner of the Healing Arts.
• Minimum 2-5 year's experience in management within a Behavorial Health agency.
• Required 1-2 year's experience working in Director role within a social service agency.
• Knowledge and experience with Substance Use treatment.

Agency benefits include: Health, Dental,Vision,Life and Long term disability. 401K 3% employer and match; HSA.

Pto, Health and Wellness Days, 10 paid Holidays. Reimbursement for CEU's, access to online CEU courses for free.