Health Insurance Operations Director directs and oversees health insurance operations programs in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Manages vendors assigned to each operation. Being a Health Insurance Operations Director resolves issues within each service area. Has deep knowledge of health insurance operations. Additionally, Health Insurance Operations Director typically requires a bachelor's degree of business administration or its equivalent. Typically reports to top management. The Health Insurance Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Health Insurance Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Overview:
The Director of Operations plays a pivotal role in overseeing the efficient and effective functioning of Far Wise. This position is responsible for managing various operational aspects to ensure the organization's goals and objectives are met in alignment with its mission. The Director of Operations reports directly to the Executive Director and collaborates closely with other key organizational stakeholders.
Responsibilities:
1. Operational Leadership: Provide strategic direction and leadership for all operational functions of the organization, including but not limited to finance, human resources, administration, and facilities management.
2. Financial Management: Oversee budget planning, financial reporting, and analysis to ensure fiscal responsibility and sustainability. Work closely with the finance team to develop and monitor annual budgets, forecasts, and financial policies.
3. Human Resources: Support HR initiatives, including working with the Executive Director on recruitment, onboarding, performance management, and professional development. Ensure compliance with employment laws and regulations and maintain a positive organizational culture.
4. Administrative Oversight: Streamline administrative processes and systems to optimize efficiency and productivity. Manage contracts, agreements, and vendor relationships to support day-to-day operations.
5. Program Support: Collaborate with program managers to support the implementation and evaluation of programs and services. Ensure resources are allocated effectively to achieve programmatic goals.
6. Compliance and Risk Management: Stay abreast of regulatory requirements and industry best practices. Develop and implement policies and procedures to mitigate risks and ensure compliance with legal and ethical standards.
7. Strategic Planning: Contribute to the development and execution of organizational strategic plans and initiatives. Identify opportunities for improvement and innovation to enhance operational effectiveness.
8. Cross-Functional Collaboration: Foster collaboration and communication across departments to promote teamwork and synergy. Work closely with leadership team members to achieve organizational objectives.
Qualifications:
· Proven experience in operations management, with at least 10 years of leadership experience.
· Strong financial acumen and experience in budgeting, financial analysis, and grant management.
· Excellent leadership, communication, and interpersonal skills.
· Ability to think strategically, solve problems, and make decisions in a dynamic environment.
· Proficiency in Microsoft Office Suite and experience with nonprofit software/systems (e.g., CRM, accounting software).
· Commitment to the mission and values of the organization.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or requirements.
Far Wise is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from underrepresented backgrounds to apply.
Job Type: Full-time
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Ability to Relocate:
Work Location: In person
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