Health Insurance Operations Manager manages and maintains daily health insurance operations in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Handles and settles complicated customer service issues which can not be resolved by lower level staff. Being a Health Insurance Operations Manager monitors performance of each service area. Requires a bachelor's degree or its equivalent. Additionally, Health Insurance Operations Manager typically reports to senior management or Director. The Health Insurance Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Health Insurance Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Are you very customer-service oriented?
Do you have excellent administrative and organizational skills?
Can you juggle tasks and interruptions like a champ?
Do you value a job where you can stay busy and are always learning something new, yet you still have work-life balance?
Are you looking for a tight-knit team and coworkers that put teamwork & integrity first?
Would you love to join a stable and growing Midwest company?
If you answered "yes" to the above, then this may be the role for you!
This Insurance Account Manager (aka Customer Service Representative) role will service our personal lines’ clients. This role plays a key part in providing high-level and proactive service to clients, while maintaining a positive client relationship with exceptional customer support. This non-sales role will manage and oversee a book of business on behalf of the producers, which includes insurance renewals, service requests, processing, and new business.
(NOTE: Candidates for this role MUST be able to work out of our Plymouth, WI office. This role has the opportunity to work hybrid after 6 months of employment in the role. Current insurance industry experience and P&C license is nice to have, but not required.)
In this Insurance Account Manager role, the expectations are as follows:
Essential Job Functions:
Basic Qualifications:
Preferred Qualifications:
Our Culture is built upon people who are:
What TRICOR Offers:
We value diversity and believe forming teams in which everyone can be their authentic self is the key to our success. We encourage people from underrepresented backgrounds and different industries to apply. To learn more about TRICOR Insurance and to apply visit our Careers page at www.tricorinsurance.com/tricor-careers.
Come join us and find out what the best work of your career could be like!
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