Health Insurance Operations Manager jobs in Billings, MT

Entry level position with on the job training perfect for someone wanting to move into the world of behavioral health but doesn't know where to start. 

One Health offers great benefits, retirement, and a great work-life balance so keep on reading to find out just why this position may be the opportunity you have been waiting for!

POSITION SUMMARY: Functions as a core member of an integrated behavioral health team that may involve the patient’s primary care provider in a clinic and/or school-based setting while adhering to all applicable state and federal confidentiality requirements. Works under the direction of licensed behavioral health and/or medical providers, is responsible for coordinating referrals, and supporting behavioral health services as outlined in the patient’s treatment plan. One Health has adopted the SAMHSA definition of the term behavioral health as “the promotion of mental health, resilience and well-being; the treatment of mental and substance use disorders; and the support of those who experience and/or are in recovery from these conditions, along with their families and communities.”

COMPENSATION: $18.68-$19.89 hr/DOE

EMPLOYMENT TYPE: Full Time 

ABOUT ONE HEALTH: With multiple clinic sites across Montana and Wyoming, One Health provides medical, dental, pharmacy, behavioral health, and community and public health services to rural populations through an integrated approach to health care.

One Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

BENEFITS:  We offer a competitive compensation package that includes paid time off, nine paid holidays, discounted health care for employees and their family members, as well as health, dental, & vision insurance, disability insurance, health savings account, and matching retirement plan for all employees working at least 20 hours/week.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

1. Supports and coordinates behavioral health services with the patient’s integrated care team.
2. Assists the integrated care team in collecting information, documentation and/or screeners to be used to determine the patient’s behavioral health needs.
3. Engages with patients during warm hand-offs to offer support, education about integrated care, resources, and behavioral health intake processes. Assists with scheduling for initial and follow-up visits.
4. Assists patients to access services using approved multi-media platforms.
5. Facilitates patient engagement and follow-up c
6. Tracks patient follow-up and clinical outcome
7. Documents encounters in the EHR per One Health Policy, Procedures, and Guidelines.
8. Facilitates referrals for clinically indicated services specified on the patient’s treatment plan.
9. Participates in all meetings as determined by supervisor.
10. Participates in training, reporting, and other requirements of various contracts and grant supported programs implemented by One Healt

MINIMUM JOB QUALIFICATIONS:

Education/Certificates/Licenses:

Required

▪   BLS Certification upon hire

▪   High school diploma or equivalent

▪   Valid driver’s license

Preferred

• Bachelor’s or Associate’s degree in a related field from an accredited college or university, mental health aide, behavioral health aide, medical assistant, licensed practical nurse, or nursing assistant

Experience:

Required

• Experience in a medical clinic or mental health setting; or
• Any combination of experience and training which provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work; including the ability to communicate effectively with others, and work under the direction of a licensed behavioral health and/or medical provider

Preferred

• Screening for common behavioral health conditions
• Knowledge of assessment and treatment planning

Competencies:

• Communication proficiency, including interviewing skills
• Consultation
• Critical evaluation
• Patient Centered
• Discretion
• Interpersonal skills
• Personal accountability/credibility
• Problem solving/analysis
• Relationship management
• Stress management/composure
• Teamwork