Health Insurance Operations Manager jobs in Colorado Springs, CO

Health Insurance Operations Manager manages and maintains daily health insurance operations in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Handles and settles complicated customer service issues which can not be resolved by lower level staff. Being a Health Insurance Operations Manager monitors performance of each service area. Requires a bachelor's degree or its equivalent. Additionally, Health Insurance Operations Manager typically reports to senior management or Director. The Health Insurance Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Health Insurance Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

Recently Added Health Insurance Operations Manager jobs

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Operations Manager
  • Thrive Health Systems
  • Colorado, CO FULL_TIME
  • Thrive Health Systems is looking for an Operations Manager.  

    Thrive Health Systems is a natural health care company. Through the years, Thrive has employed largely chiropractic doctors (though there have been medical doctors, physicians assistants, nurse practitioners and naturopathic doctors on staff as well) to deliver natural solutions to the 80% of chronic and preventable conditions that plague Amercians - like structural pain conditions, diabetes, auto-immune conditions, metabolic syndrome and more.

    The Operations Manager ensures facilities, staff, and patients are being serviced excellently. There are a lot of systems that make the show come to life everyday, along with the people that make it happen. The Operations Manager job is to manage those business systems and people to ensure patient satisfaction and staff compliance. 

    Responsibilities
    • Schedule Management: Appointments are properly organized and booked
    • Response time to incoming New Patient calls and form fills are responded to within 5 minutes or less and goals are achieved for the number of appointments set
    • All fees prior to coming to the office and after coming to the office(s) are collected and cancellation goals are maintained
    • 100% of front desk assistants here 15 days are trained, successfully demonstrated the skills and are signed off
    • Customer Service handled with excellence to completion
    • Insurance claims handled with excellence to completion
    • All tech projects performed, to include IT, network, server, ChiroTouch, routers, wireless, etc. 
    • Equipment purchasing
    • Facility maintenance
    • Crisis Management - it happens, can you see the clinic through it successfully? 
    • Train new doctors on operational tasks when hired
    • Oversee the operational/administrative side of doctors 
    • Clinic starts - piecing together all equipment orders, construction, and set up
    • Clinic moves completed
    • Creation of the daily, weekly, and monthly scoreboards/dashboards
    • All phone systems and phone answering training
    • Clinic manager management
    • Morning (pre-shift) meeting management happens and accomplishes goals
    • Hiring and firing, discipline, and employee contracts within clinics
    • All computer/tech systems, software, licensed, etc. 
    • Refund goals accomplished
    • Ultimately the Operations Manager holds a lot of responsibility for the revenue production of the clinic
    Skills know succeed in this role: 
    • Hard work - Operations is one of the more intense pillars in business. There are crises, HR issues, IT snafu's, weather storms, and more that attempt to thwart operations. Operations people have to adapt and overcome. 
    • Strategy and Planning - There is a real balance in operations between the need to plan, so that you can increase leverage of systems and people, and the ability to action. Ops is a high-action job. But, the ability plan first has seemed very important. 
    • Calm nerves - It’s key to be able to stay collected through day-to-day challenges
    • People skills - Each one of our clinics can have 25 staff members in it. While you are not managing all those people directly, there is a real human component to succeeding in operations
    • Technical skills - Business systems change so much. Tech changes fast. Phone systems. IT. Software systems. They all change. An operations person has to enjoy and change with these things. These are the technical tools of the business. 
    • Facilities Management - While you don’t have to do everything when it comes to repairing a facility - we have maintenance staff and subcontractors - the reality of clinics are that they have equipment, like X-rays, plumbing, electrical, IT, and roof systems that seem to all have problems every once in a while. You need to understand the inner workings of buildings and equipment to successfully problem solve. 
    • Integrity - This is a people business. If you don’t have integrity and build trust within a team, the team really starts to break down and turn on you. The same goes for patients. What we say, is what we do.
    Compensation
    $75,000 - 95,000 salary plus bonuses on key metrics

    Time 
    Full-time. This role requires 40 hours a week. Evening work is rare and weekend work is even more rare.

    Travel 
    We manage properties in Colorado Springs and Denver with the goal to add more. For this reason, site visits require travel. When that happens, Thrive will reimburse mileage per IRS guidelines (does not include regular commute).
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Group Health Sales Executive - CO
  • Allstate Insurance
  • Colorado, CO FULL_TIME
  • The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now ...
  • 7 Days Ago
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Future Opening: Health Insurance Position - State Farm Agent Team Member (Sales experience preferred)
  • Szymankowski Insurance Agency, Inc.
  • Colorado, CO FULL_TIME
  • Position Overview If you enjoy talking to people, are driven to achieve, have a passion for being the best in a fast paced work environment and some day aspire to run your own business but don’t feel ...
  • 14 Days Ago
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Operations Manager For Healthcare and Finance Management Company
  • Thrive Health Systems
  • Colorado, CO FULL_TIME
  • Dream Machine Asset Management has an immediate opening for a motivated Operations Manager. For the right person this is a life-changing career.WHO WE AREDream Machine Asset Management is a boutique, ...
  • 6 Days Ago
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Operations Manager For Healthcare and Finance Management Company
  • Thrive Health Systems
  • Colorado, CO FULL_TIME
  • Dream Machine Asset Management has an immediate opening for a motivated Operations Manager. For the right person this is a life-changing career.WHO WE AREDream Machine Asset Management is a boutique, ...
  • 6 Days Ago
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(DRO) Part Time Cross Utilized Agent
  • OPERATIONS - Operations
  • Durango, CO PART_TIME
  • Key responsibilities Greeting passengers and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calcula...
  • 21 Days Ago
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0 Health Insurance Operations Manager jobs found in Colorado Springs, CO area

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Insurance Verification Representative (Remote)
  • Envision Radiology
  • Colorado Springs, CO
  • Envision Radiology is adding a Remote Full Time Insurance Verification Representative to our team!Monday - Friday 9:30 A...
  • 4/25/2024 12:00:00 AM
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Property Adjuster - CAT (In Office)
  • USAA
  • Colorado Springs, CO
  • Why USAA? Lets do something that really matters! At USAA, we have an important mission: facilitating the financial secur...
  • 4/24/2024 12:00:00 AM
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Commercial Insurance Underwriter II
  • USAA
  • Colorado Springs, CO
  • Why USAA? Lets do something that really matters. At USAA, we have an important mission: facilitating the financial secur...
  • 4/24/2024 12:00:00 AM
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Group Underwriting Consultant Sr.
  • Elevance Health
  • Colorado Springs, CO
  • WARNING: Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which ma...
  • 4/24/2024 12:00:00 AM
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Remote Insurance Sales Associate
  • Globe Life American Income Division
  • Colorado Springs, CO
  • Job Description Job Description Seeking fast-paced entrepreneurial minded individuals looking for a full-time position i...
  • 4/23/2024 12:00:00 AM
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Inside Sr. Property Adjuster
  • USAA
  • Colorado Springs, CO
  • Why USAA? Lets do something that really matters. At USAA, we have an important mission: facilitating the financial secur...
  • 4/22/2024 12:00:00 AM
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Medical Claims Specialist
  • BRIGHT FUTURES PSYCHIATRY LLC
  • Colorado Springs, CO
  • Job Description Job Description We are seeking self-motived high achievers to join our team. Bright Futures Psychiatry i...
  • 4/21/2024 12:00:00 AM
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Affordable Field Compliance Specialist - Onsite
  • FPI Management, Inc.
  • Colorado Springs, CO
  • Company Description Multifamily Property Management Job Description The Field Compliance Specialist (FCS) will be assign...
  • 4/21/2024 12:00:00 AM
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About Colorado Springs, Colorado

Colorado Springs is a home rule municipality that is the largest city by area in Colorado as well as the county seat and the most populous municipality of El Paso County, Colorado, United States. Colorado Springs is located in the east central portion of the state. It is situated on Fountain Creek and is located 60 miles (97 km) south of the Colorado State Capitol in Denver. At 6,035 feet (1,839 m) the city stands over 1 mile (1.6 km) above sea level, though some areas of the city are significantly higher and lower. Colorado Springs is situated near the base of Pikes Peak, which rises 14,115 f...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Health Insurance Operations Manager jobs
$108,642 to $147,695
Colorado Springs, Colorado area prices
were up 2.3% from a year ago
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What does a Health Insurance Operations Manager do?

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