Health Insurance Operations Manager manages and maintains daily health insurance operations in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Handles and settles complicated customer service issues which can not be resolved by lower level staff. Being a Health Insurance Operations Manager monitors performance of each service area. Requires a bachelor's degree or its equivalent. Additionally, Health Insurance Operations Manager typically reports to senior management or Director. The Health Insurance Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Health Insurance Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
We’re looking for a team player with a positive attitude, strong verbal and written communication skills, attention to detail, and the ability to adapt and be flexible. You will work alongside the rest of our Benefit Operations Team to provide custom sales proposals and policy documentation to our agents and remit to carriers.
No Insurance background or qualifications are required. We provide on the job training, with supportive team members, and career mentorship.
Job Responsibilities:
· Work with agents to create custom sales proposals and help with installation of group benefits
· Your primary focus market will be groups under 100 lives.
o Proposals
o Carrier request
o Benefit guidance
· Create custom spreadsheets that allow agents to market to both current and prospective clients
· Answer questions pertaining to small business ancillary products. i.e. Dental, Vision, Life, etc.
· Guide agents through policy installation process:
o Providing detail of small business health products
o Scrub paperwork for accuracy
o Provide carriers with clean install
· Ensure and maintain agent’s policies, submitted data, and business communications.
· Internally consolidate and maintain carrier data for each group market.
· Work to acquire a general understanding of the group health insurance market, and ancillary coverages.
· Utilize CRM & Enrollment platforms used by the Group Department
At OCI, your voice is heard and valued. You can make an impact on day one with OCI, the insurance industry we serve, and your community. `
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work Location: In person
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