Health Insurance Operations Manager manages and maintains daily health insurance operations in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Handles and settles complicated customer service issues which can not be resolved by lower level staff. Being a Health Insurance Operations Manager monitors performance of each service area. Requires a bachelor's degree or its equivalent. Additionally, Health Insurance Operations Manager typically reports to senior management or Director. The Health Insurance Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Health Insurance Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Personal Lines, Customer Service Representative
About us
The first thing you need to know about Van Beurden Insurance is that we’re a progressive, forward-thinking company. It shows in the way we do business, and it shows in the kind of business we want to be.
How many insurance agencies do you know that are solar-powered? We may not be the only insurance agency with an array of solar panels on the roofs of our offices, but we’re almost certain we were the first. We’ve made a conscious, deliberate quest to become as paperless as possible, leaving landfills for others to fill with trash. We’ve also installed charging stations in our parking areas so that staff and customers can conveniently re-charge while they visit our offices. Our employees come from all walks of life, with different backgrounds yet a common trait: they are bright, innovative professionals, filled with a passion to protect you, your family and your business.
Under general direction, sets up, maintains and renews personal lines insurance policies; handles client inquires; issues endorsements and certificates; works with underwriters, claims adjusters and other insurer personnel; utilizes a computer to maintain records, correspondence and pending files; and maintains a high level of customer service and quality control.
Possession of required California Insurance License is required; must attend periodic training to maintain license. Any combination of education and experience equivalent to an Associate of Arts degree (AA) or equivalent from a two‑year college or technical school is preferred. Two (2) years of experience as a CSR or similar function in an insurance office or agency is required.
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Expected hours: 40 per week
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People with a criminal record are encouraged to apply
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Work Location: Hybrid remote in Los Osos, CA 93402
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