Health Insurance Operations Manager manages and maintains daily health insurance operations in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Handles and settles complicated customer service issues which can not be resolved by lower level staff. Being a Health Insurance Operations Manager monitors performance of each service area. Requires a bachelor's degree or its equivalent. Additionally, Health Insurance Operations Manager typically reports to senior management or Director. The Health Insurance Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Health Insurance Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
The Clinical Operations Manager is responsible for supervising, facilitating, and coordinating the activities of clinical support staff for the provision of quality patient care in the physician outpatient clinics. The Clinical Operations Manager demonstrates the consistent ability to act as a role model providing direction in the application of the nursing and clinical process, quality improvement standards, and organizational and departmental goals in accordance with policies and procedures.
DCH Standards:
All other duties as assigned.
Registered Nurse with current Alabama or Multistate License. Bachelor’s degree in Nursing preferred
Minimum of 2 years’ experience as a registered nurse.
Prior work experience in nursing management or leadership role preferred
Excellent interpersonal and communication skills. Must be able to read, write legibly, speak and comprehend English.
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