Health Insurance Operations Manager jobs in York, PA

Commercial Lines Insurance - Account Manager

McConkey Insurance & Benefits, a ten-time Best Places to Work in PA recipient and nationally recognized as a Best Place to Work in Insurance, is experiencing growth within our Business Insurance division. The Account Manager position offers an excellent opportunity for a motivated and experienced client service professional to join our team.

The Account Manager manages an existing book of business providing exceptional service to our clients. This role works closely with the Business Insurance Executive to assure all clients’ insurance needs are met.

McConkey’s comprehensive training program is designed for that right individual that is eager to learn and grow their insurance career within the Business Insurance field. The McConkey employee experience is our best benefit but in addition, we offer a hybrid work environment (both an in-office presence and ability to work remotely), excellent employee benefits, paid time off and so much more!

The Account Manager responsibilities include:

• Develop and maintain effective working relationships with Business Insurance Executives, Business Insurance Consultants, clients, and insurance carriers
• Input and maintain all electronic files/client information in the client management system while following established workflows and procedures
• Respond timely to all incoming telephone calls and emails including questions from clients, carriers and co-workers
• Prepare Renewal Strategy Review and Proposals for each client annually
• Prepare all binders, Certificates of Insurance, Evidence of Property, auto ID cards, E&S affidavits and other items related to the binding of new and renewal business
• Manage the marketing process at renewal as directed by the Business Insurance Executive/Consultants which includes negotiating with underwriters, follow up, review and comparison of quotes
• Maintain integrity of the client management system by monitoring reports on a consistent basis
• Review and process open activities daily
• Request endorsements as needed
• Review endorsements, audits and policies for accuracy and prepare for client delivery using standardized wording
• Utilize Client Service Associates for specific workflows when directed by management
• Issue Certificates of Insurance, including reviewing contractual insurance requirements for compliance
• Rate with various carriers as needed
• Attend and participate in all department and company meetings
• Demonstrate teamwork by assisting co-workers when directed by management
• Ensure that the professional standards of McConkey are being met
• Perform other duties as assigned by management

The best candidate for this position will have:

• College degree or advanced education preferred
• Current Property & Casualty insurance (or must obtain within three months of hire)
• At least two years of Business Insurance service experience preferred
• Excellent communication skills, both written and verbal
• Organizational skills with great attention to detail
• Ability to work both independently and in a team environment
• Ability to work at fast-pace, meet deadlines, and multi-task
• Proficiency in Microsoft Office Suite

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Work Location: Hybrid remote in York, PA