Health Underwriting Manager jobs in Philadelphia, PA

Company Details

What makes Admiral Insurance Group ADMIRABLE.

Since 1974, Admiral Insurance Group has been supporting business innovation and market growth through our wholesale-dedicated excess and surplus (E&S) lines of commercial insurance.  We specialize in underwriting difficult-to-place moderate to high-risk commercial businesses that require creative solutions, outside of the box thinking, entrepreneurial spirit and astute business knowledge.  As a member of the W. R. Berkley Corporation, a Fortune 500® Company and one of the nation’s premier commercial lines property casualty insurance providers, we have the resources, support and industry data to provide exceptional service and exciting solutions for our clients and partners. 

Unlock your insure-ability.

The Company is an equal employment opportunity employer.

https://www.admiralins.com/

Responsibilities

The Underwriting Operations Manager plays a pivotal role in overseeing and managing the operational aspects of the insurance underwriting operations department. The role involves ensuring efficient underwriting processes, adherence to regulatory requirements, and fostering a high-performing team environment. The manager is responsible for coordinating various operational activities to support underwriters, maintain/exceed service standards, and deliver exceptional service to clients.

Team Leadership and Management:

• Lead, mentor, train and motivate the underwriting operations staff.
• Set clear performance expectations, provide regular feedback, and conduct performance evaluations.
• Foster a collaborative and supportive work environment to maximize team productivity and engagement.

Operational Strategy and Planning:

• Develop and implement operational strategies aligned with the underwriting department's goals and objectives.
• Establish and monitor key performance indicators (KPIs) to track operational efficiency and effectiveness.
• Continuously evaluate and improve processes to streamline underwriting operations and enhance overall productivity through enhanced & continual training.

Underwriting Process Management:

• Oversee the underwriting operations workflow to ensure timely and accurate processing of binders, policies, endorsements, and other assigned tasks.
• Monitor work items to ensure compliance with regulatory requirements and company policies.
• Identify opportunities to automate processes and leverage technology solutions to improve efficiency.

Stakeholder Communication and Relationship Management:

• Serve as a liaison between the underwriting department and other internal stakeholders, including home office, claims, finance, and marketing.
• Address inquiries and resolve issues related to underwriting operations in a timely and professional manner.

Compliance and Regulatory Oversight:

• Adhere to state requirements and compliance directives as communicated by the Compliance Department with regard insurance regulations, industry standards, and best practices related to underwriting operations.

Qualifications

• Bachelor's degree in business, finance, insurance, or a related field; advanced degree or professional certifications (e.g., CPCU, AU, ARM) preferred.
• Proven experience in insurance underwriting operations, with a minimum of 5 years in a managerial or supervisory role.
• Strong leadership and management skills, with the ability to inspire and develop a high-performing team.
• Excellent analytical, problem-solving, and decision-making abilities.
• Thorough understanding of insurance underwriting principles, processes, and best practices.
• Proficiency in utilizing underwriting software systems and other relevant technology tools.
• Exceptional communication, interpersonal, and relationship-building skills.
• Attention to detail and ability to prioritize tasks in a fast-paced environment. 

Additional Company Details

Sponsorship Details