Healthcare Service Line Director develops and manages all functions within a specific service line e.g., oncology, cardiac, women's, orthopedics. Establishes effective strategies for programs, product/service line, and physician integration and resource utilizations with the goal of increasing service line growth, efficiency, and patient experience. Being a Healthcare Service Line Director requires a bachelor's degree or its equivalent. Typically reports to top management. The Healthcare Service Line Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Healthcare Service Line Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Has administrative authority and accountability for the provision of psychosocial needs of the residents and patients. Acts as Resident Advocate.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
· Recruits, hires, provides orientation/training, and retains a sufficient number of qualified staff to carry out the responsibilities of the Social Services department. Ensures employee performance meets or exceeds expectations and periodic performance appraisals are conducted on a timely basis.
· Collects and assesses data relevant to patients’ psychosocial needs, risk factors for psychosocial deterioration and responses to interventions.
· Implements social service interventions that achieve treatment goals, address resident needs, link social supports, physical care and physical environment to enhance quality of life.
· Completes required forms and documents in accordance with company policy and state and/or federal regulations.
· Coordinates discharge planning.
· Facilitates advanced directive decision-making process.
· Coordinates Family council.
· Coordinates grievance complaint process.
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