Help Desk Manager jobs in Austin, TX

Job Description

UPLIFT Desk is seeking a motivated and experienced Sales Manager to join our team. The ideal candidate will be responsible for helping lead our sales efforts, driving revenue growth, and developing strategies to expand our customer base. The Sales Manager will oversee a team of business development and sales representatives, set sales targets, and monitor performance to ensure goals are met or exceeded.

Required Qualifications

• Proven success record in sales, with at least 3 years of experience in a sales management role.
• Strong ability to grow, inspire, motivate, and mentor a sales team
• Experience with building outreach cadences that include emails, calls and LinkedIn steps
• Ability to create, optimize, document sales processes
• Must be able to successfully understand quotes, margins, and financial scenarios

Preferred Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field (MBA preferred)
• Strategic thinker with a results-oriented mindset and a focus on driving revenue growth
• Experience driving the development of national sales strategies as we enter key new cities with our B2B teams
• Organizational skills to monitor multiple, complex projects simultaneously
• Expert promoter and presenter

What You’ll Do

• Lead a team of business development and sales reps to meet revenue goals
• Develop and present useful customer solutions that resonate with customers
• Establish and write detailed processes to grow UPLIFT Desk's medium and large account sales
• Develop and implement effective sales strategies to meet or exceed revenue goals
• Generate regular sales reports for senior management and present KPIs each month to identify trends and areas for improvement
• Present a positive image of UPLIFT Desk in the marketplace
• Analyze market trends, best practices and competitor activities to identify opportunities for growth
• Work closely with other departments, such as marketing, product development, and customer service, to ensure a coordinated approach to business goals
• Build and maintain strong relationships with key clients, identifying opportunities for upselling and cross-selling
• Conduct regular sales meetings, performance reviews, and training sessions to ensure the team is equipped with the necessary skills and knowledge

Benefits

• A merit-based environment that rewards growth and accomplishment regardless of seniority
• Generous paid time off
• 4% 401K company matching with instant vesting (after one year)
• Excellent group health insurance available to employees and dependents, including domestic partners (4 medical plans, 2 dental plans, and a vision plan to choose from)
• Flexible spending account (FSA) for health care and child care costs
• Company-paid & Supplementary Life Insurance; Long-term & Short-term disability
• Free UPLIFT Desk (after one year)
• 50% discount on all UPLIFT products
• Free healthy (and not so healthy) snacks and drinks
• On-the-job training and skills development
• A supportive and engaging work culture that promotes healthy living

Position Details

• Compensation: DOE
• Type: Full-time
• Employee Status: Regular
• Work Schedule: Monday - Friday, 8am-5pm, 40 hours per week
• Location: Austin, Texas

About UPLIFT Desk

As a fast growing, mid-sized Direct To Consumer (DTC) brand company, it’s our mission to deliver sincere, world-class customer service. We provide optimally designed, quality office solutions to customers. We focus on happier & healthier customers and employees!

UPLIFT Desk has revolutionized the way people shop for office furniture. It all starts with our award winning UPLIFT Standing Desk, made even better when accessorized with our entire UPLIFT office furniture line. Our product line includes most furniture an office could need. We design office products that optimize customers’ comfort, health, and productivity. Our Product Development team focuses on designing the highest quality ergonomic office furniture. Then our Content team's ecommerce website offers customers the ability to configure products specifically to their needs. Our amazing Order Processing and Warehouse teams make sure we have inventory and ship orders the same day. Customers receive award winning support from our Sales and Customer Service and Warranty teams. We offer the best 15 year warranty in the business! Our Interior Design and Contract Sales teams specialize in large office furniture layouts for commercial buildings that serve most Fortune 500 companies.

Award winning UPLIFT Desk is loved globally!

• Rated Best Standing Desk by New York Times Wirecutter 5 years in a row
• Hundreds of thousands of happy customers around the world sit and stand at an UPLIFT Desk
• Google reviews - 4.9 rating with thousands of reviews

We value our environment:

• We plant 5 new trees in U.S. National Forests for every solid wood desk sold. By partnering with the National Forest Foundation, we're able to plant tens of thousands of new trees each year

• Solar powered operations: Our Austin facilities produce over a megawatt of electricity through roof-mounted solar panels on three large warehouses

• We use sustainable materials in our products. Some examples are:

  • Bamboo Desktops, Drawers, & Motion Boards: The world's fastest-growing plant, Moso bamboo is a grass that grows as quickly as an inch an hour

  • Eco Curve Desktops: Eco Curve desktops use 100% recycled MDF and have the lowest carbon footprint in the industry due to not using edgebanding, backer boards, adhesives, or solvents

  • Rubberwood Desktops: Pará rubber trees produce 99% of the world's natural rubber latex. The rubber production lifespan of these trees is exhausted after about 25-30 years. Our rubberwood desktops give the trees a second life

Equal Opportunity Employer (EEO)

UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status.

To all recruitment agencies: We do not accept agency resumes. UPLIFT Desk is not responsible for any fees related to unsolicited resumes.