Help Desk Manager jobs in Danbury, CT

Help Desk Manager manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Danbury, CT-Garage-Visual Assistant Manager
  • Danbury, CT-Visual Assistant Manager
  • Danbury, CT FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top employers for Young people 2020! Be part of our team! We are currently looking for an Assistant Manager.

    The Assistant Manager reports to the Store Manager and participates in all the essential duties which contribute to the efficient and profitable operation of the store, in accordance with the Company policies and procedures.

    The Assistant Manager provides support to the Store Manager in overseeing the employees and assumes responsibility for the total store operation in the Manager’s absence. He/She leads by example in providing exceptional customer service and demonstrating brand selling skills in order to maximize sales and optimize the customer experience in the store.

    The Assistant Manager ensures that all elements of the Groupe Dynamite brand image and visual presentation requirements are understood and adhered to by the team.

    Qualifications & competencies

    • 1 year retail experience;
    • 1 year management experience;
    • High school diploma;
    • Highly goal-oriented;
    • Dynamic and driven;
    • Team player;
    • Client-focused;
    • Strong communication and coaching skills;
    • Ability to organize, prioritize, delegate and follow-up;
    • Ability to resolve problems;
    • Computer literate (Microsoft Office).

    We are committed to employment equity. Only retained candidates will be contacted for an interview .

    Experience

    Required
    • 1 year(s): Retail
    • 1 year(s): Management
  • 22 Days Ago

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Counter Help
  • Norbert E Mitchell Co Inc
  • Newown, CT FULL_TIME
  • Description Job descriptionAt Norbert E. Mitchell Co., Inc. our people make the difference. Do you have the desire to learn and strive for success in a fast-paced environment?Mitchell is looking for p...
  • 29 Days Ago

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General Help Wanted
  • Norbert E. Mitchell Co., Inc.
  • Danbury, CT FULL_TIME,PART_TIME
  • At Norbert E. Mitchell Co., Inc our people make the difference. Do you have the desire to learn and strive for success in a fast-paced environment? Mitchell is looking for a General Help person across...
  • 2 Days Ago

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Team Member and Kitchen help
  • Dunkin' - Franchisee Of Dunkin Donuts
  • Brewster, NY FULL_TIME
  • As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their succe...
  • 2 Months Ago

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Pawling NY-Volunteer to be on call and help a neighbor!
  • American Red Cross
  • Pawling, NY VOLUNTEER
  • Imagine the impact you can make as a volunteer by helping people who just lost everything!!! As a Disaster Action Team Specialist Volunteer, you can be a source of refuge and support when it’s needed ...
  • 1 Month Ago

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Kennel help - Dog care givers needed for part/full time or Summer help
  • Westchester K-9
  • Carmel, NY FULL_TIME|PART_TIME
  • We are looking for part time and full time availability. Dedicated, loyal and responsible dog caretakers and trainers/handlers who LOVE dogs and want to join our team! The ideal candidate will be conf...
  • 28 Days Ago

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0 Help Desk Manager jobs found in Danbury, CT area

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Project Specialist
  • eTeam
  • Ridgefield, CT
  • Job Title: Project Office Specialist Location: Ridgefield, CT (Hybrid) Duration: 12+ Months Contract Duties: In your new...
  • 4/19/2024 12:00:00 AM

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Associate Director, Field Analytics - Remote
  • Boehringer Ingelheim Pharmaceuticals, Inc
  • Ridgefield, CT
  • Description This person provides analytics support to customer facing teams including field sales and market access in o...
  • 4/19/2024 12:00:00 AM

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Network Administrator, IT Department
  • Town of Bethel
  • Bethel, CT
  • Job Description Job Description Date: March 2024 Town of Bethel Title: Network Administrator Department: IT Department P...
  • 4/18/2024 12:00:00 AM

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Business Analyst - Investment Fund
  • Analytic Recruiting Inc.
  • Stamford, CT
  • A Connecticut investment firm is seeking a Business Analyst- Investment Fund with experience working for a small company...
  • 4/17/2024 12:00:00 AM

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Help Desk Tech Lead
  • Blake Smith Staffing, LLC
  • Stamford, CT
  • Position: Help Desk Lead / Executive SupportJob SummaryThe Help Desk Lead/Executive Support is an energetic and forward ...
  • 4/17/2024 12:00:00 AM

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Medical Support Technician I - Behavioral Health; $2,000 Sign On Bonus
  • Yukon-Kuskokwim Health Corporation
  • Bethel, CT
  • Position Summary: Answers telephones and routes the calls to appropriate department or party in a professional manner. F...
  • 4/17/2024 12:00:00 AM

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Associate Direct Support Manager
  • Mosaic
  • East Haven, CT
  • Hourly Rate: $19.46 Per Hour If making a positive impact in the lives of others is always on your to-do list — you’ll LO...
  • 4/15/2024 12:00:00 AM

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Associate Direct Support Manager
  • Mosaic
  • Cheshire, CT
  • Hourly Rate: $19.46 If making a positive impact in the lives of others is always on your to-do list — you’ll LOVE workin...
  • 4/8/2024 12:00:00 AM

Danbury is a city in Fairfield County, Connecticut, United States, located approximately 50 miles (80 km) northeast of New York City making it part of the New York metropolitan area. Danbury's population at the 2010 census was 80,893. Danbury is the fourth most populous city in Fairfield County, and seventh among Connecticut cities. The city is within the New York combined statistical area and Bridgeport metropolitan area. The city is named for Danbury in Essex, England. It is nicknamed the "Hat City" because for a period in the nineteenth and early twentieth centuries it was the center of the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$115,960 to $153,077
Danbury, Connecticut area prices
were up 1.7% from a year ago

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