Help Desk Manager jobs in Fayetteville, NC

Help Desk Manager manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Full Time Service Technician
  • NEST Manager Real Estate
  • Fayetteville, NC FULL_TIME
  • About us

    NEST is a small business in Fayetteville, NC. We are professional, agile and professional.

    Our work environment includes:

    • Modern office setting
    • Growth opportunities

    Nest Managers is looking for a full-time Service Technician to join their team. The Service Technician handles all phases of maintenance relating to the completion of work orders, preparation of homes for occupancy and implementation of preventative maintenance programs.

    Qualifications

    • Must be 18 or older
    • No felonies within the past 7 years
    • Be friendly, respectful, and punctual
    • Must provide basic tools
    • Two to five years’ experience in this field
    • Strong knowledge of heat pump, HVAC, plumbing, electrical systems and carpentry
    • HVAC certification a plus; must have or be willing to obtain a Certified Pool Operator license
    • Pleasing personality and ability to work with and understand the problems and attitudes of residents
    • Good mechanical skills
    • Good organizational skills and interest and enthusiasm for the job
    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

    Responsibilities

    • The Service Technician handles all phases of maintenance relating to the completion of work orders, preparation of homes for occupancy and implementation of preventative maintenance programs
    • Assists supervisor with the quality and efficiency of turning vacant homes into make ready homes in a timely manner.
    • Completes all work orders within a 24-hour time frame
    • Adheres to all personnel directives and safety requirements
    • Reports any hazardous, emergency, or unusual situations that could possibly be a violation of company policy
    • Works in residential homes and outdoors
    • Works under moderate supervision
    • Frequently moves about to coordinate work

    Benefits

    • Over 3 weeks of PTO
    • Paid holidays
    • Paid time for personal volunteerism each year
    • Tuition expense and continuing education reimbursement

    $20-$30hr depending on experience

    Job Type: Full-time

    Pay: $20.00 - $30.00 per hour

    Benefits:

    • Paid time off
    • Professional development assistance

    Experience level:

    • 3 years

    Schedule:

    • Monday to Friday

    Work setting:

    • Construction site
    • In-person
    • Office
    • Outdoor work

    Ability to Relocate:

    • Fayetteville, NC: Relocate before starting work (Required)

    Work Location: In person

  • 5 Days Ago

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Restaurant Seasonal Help
  • Cracker Barrel Old Country Store, Inc.
  • Lumberton, NC OTHER
  • Store LocationUS-NC-Lumberton Pay Starting At Overview If you’re passionate about a great guest experience and true hospitality, this is the role for you! Whether you’re helping a guest find the perfe...
  • 21 Days Ago

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Restaurant Seasonal Help
  • Cracker Barrel
  • Lumberton, NC FULL_TIME
  • Store Location: US-NC-Lumberton Overview: If you're passionate about a great guest experience and true hospitality, this is the role for you! Whether you're helping a guest find the perfect holiday gi...
  • 22 Days Ago

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Restaurant Seasonal Help
  • Cracker Barrel Old Country Store, Inc.
  • Southern Pines, NC OTHER
  • Store LocationUS-NC-Southern Pines Pay Starting At Overview If you’re passionate about a great guest experience and true hospitality, this is the role for you! Whether you’re helping a guest find the ...
  • 22 Days Ago

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Restaurant Seasonal Help
  • Cracker Barrel Old Country Store, Inc.
  • Fayetteville, NC OTHER
  • Store LocationUS-NC-Fayetteville Pay Starting At Overview If you’re passionate about a great guest experience and true hospitality, this is the role for you! Whether you’re helping a guest find the pe...
  • 23 Days Ago

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Restaurant Seasonal Help
  • Cracker Barrel Old Country Store, Inc.
  • Dunn, NC OTHER
  • Store LocationUS-NC-Dunn Pay Starting At Overview If you’re passionate about a great guest experience and true hospitality, this is the role for you! Whether you’re helping a guest find the perfect ho...
  • 23 Days Ago

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0 Help Desk Manager jobs found in Fayetteville, NC area

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SITEC - Cloud Systems Administrator
  • Peraton
  • Fort Bragg, NC
  • Responsibilities: Peraton requires Cloud Systems Administrators to support the Special Operation Command Information Tec...
  • 3/29/2024 12:00:00 AM

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FT Consumer Support Specialist - 100% Work From Home>
  • Keeper
  • Fayetteville, NC
  • [Customer Service / Remote] - Anywhere in U.S. / $20.25 per hour / Medical, Dental & Vision / 401k / PTO / M-F 8:30a-5:0...
  • 3/28/2024 12:00:00 AM

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FT Consumer Support Specialist - 100% Work From Home>
  • Keeper
  • Hope Mills, NC
  • [Customer Service / Remote] - Anywhere in U.S. / $20.25 per hour / Medical, Dental & Vision / 401k / PTO / M-F 8:30a-5:0...
  • 3/28/2024 12:00:00 AM

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SITEC- Network Administrator- Ft. Liberty, NC
  • Peraton
  • Fort Bragg, NC
  • Responsibilities: Peraton requires Network LAN/WAN Administrators to support the Special Operation Command Information T...
  • 3/28/2024 12:00:00 AM

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SITEC - Configuration Management Specialist
  • Peraton
  • Fort Bragg, NC
  • Responsibilities: Peraton requires Configuration Management Specialists to support the Special Operation Command Informa...
  • 3/27/2024 12:00:00 AM

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Player Support Specialist - Work From Home>
  • Mountaintop
  • Fayetteville, NC
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour - As a Player Support Specialist you'll: Provide per...
  • 3/26/2024 12:00:00 AM

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Player Support Specialist - Work From Home>
  • Mountaintop
  • Hope Mills, NC
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour - As a Player Support Specialist you'll: Provide per...
  • 3/26/2024 12:00:00 AM

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Network Administration, Senior Associate
  • Peraton
  • Fort Bragg, NC
  • Responsibilities: Peraton requires Network LAN/WAN Administrators to support the Special Operation Command Information T...
  • 3/25/2024 12:00:00 AM

Fayetteville (/ˈfeɪətˌvɪl/) is a city in Cumberland County, North Carolina, United States. It is the county seat of Cumberland County, and is best known as the home of Fort Bragg, a major U.S. Army installation northwest of the city. Fayetteville has received the All-America City Award from the National Civic League three times. As of the 2010 census it had a population of 200,564, with an estimated population of 204,408 in 2013. It is the 6th-largest city in North Carolina. Fayetteville is in the Sandhills in the western part of the Coastal Plain region, on the Cape Fear River. With an estima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$96,400 to $127,258
Fayetteville, North Carolina area prices
were up 1.5% from a year ago

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