Help Desk Manager jobs in New Orleans, LA

LaSalle Network is currently partnering with a client that specializes in managed IT Services that is searching for a Help Desk Technician to join their team long term. This opportunity is contract to hire and located in New Orleans, LA.

Help Desk Technician Responsibilities:

• Provide first-level contact and problem resolution for all users with hardware, software, and application problems


• Resolve user-reported problems using available tools and following procedures and policies for the handling of support cases


• Support and maintain office technological equipment, including but not limited to audio/visual systems, conference devices, and interactive setups


• Troubleshoot and resolve technical problems in a timely and accurate manner, providing end user training and support where required


• Coordinate with corporate IT staff, providing on-ground support and feedback to ensure that corporate IT directives are implemented effectively


• Maintain documentation of local IT processes, systems, and procedures

Help Desk Technician Requirements:

• Education: Bachelor's Degree in Computer Science, Information Technology, or a related field


• Experience: Minimum of 3 years of hands-on IT support experience in an office environment


• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future


• Proof of eligibility to work in the United States will be required as part of the hiring process

If you have the experience listed above, possess a great attitude and are looking for a long-term opportunity with a stable and established employer, this is the role for you! If you are interested in learning more, please apply today!

Thank you,

Mike McGlauchlin
Senior Project Manager - Technology Services
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LNPW