Help Desk Manager jobs in Santa Fe, NM

Help Desk Manager manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

G
IT Help Desk Tech
  • GEM Technologies Inc.
  • Los Alamos, NM FULL_TIME
  • GEM Technologies, Inc. (GEM) is seeking an IT Help Desk Tech to join our team at the Los Alamos National Laboratory in Los Alamos, NM, which provides integral mission support to the NNSA. To learn more about LANL, please go to: https://nnsa.energy.gov/aboutus/ourlocations/los-alamos-national-laboratory.
    This position is full-time and will serve the Los Alamos National Laboratory in Los Alamos, NM.

    Requirements:

    

    • High School Diploma and 1 years of relevant experience.
    • To be considered, you must be able to obtain and maintain a government issued clearance, if needed.
    • Due to the nature of the work, a U.S. Citizenship is required.

    Clearance Level Required:
    Uncleared - Must be able to obtain and maintain a Clearance

    Overview:

    • Provides day-to-day technical support services, locally or remotely, to employees for network infrastructure and internal desktop systems software and hardware.
    • Installs, configures and troubleshoots desktop, or mobile systems, workstations, and network issues in a heterogeneous environment.
    • Tests and evaluates commercial and Laboratory developed software for quality control and proper operation.
    • Maintains passwords, data integrity and file system security for the desktop environment.
    • Communicates highly technical information to both technical and non-technical personnel.
    • Recommends hardware and software solutions, including new acquisitions and upgrades.

    Job Type: Full-time

  • 17 Days Ago

L
Part-Time Sales Help
  • Lids
  • Farmington, NM PART_TIME
  • About Our Company For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide. Officiall...
  • 13 Days Ago

A
Front Desk
  • Angel Fire Family Dentistry
  • Angel Fire, NM FULL_TIME,CONTRACTOR
  • Responsible for administering the day-to-day activities of the business office, including: maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance a...
  • 14 Days Ago

H
Front Desk Clerk
  • Hilton Santa Fe Historic Plaza
  • Santa Fe, NM FULL_TIME
  • FRONT DESK CLERK Department: Front Desk Supervisor: Front Office Manager DUTIES: Accurately and efficiently check in and check out guests using a computer system, assist guests as requested, handle ca...
  • 10 Days Ago

D
Dental Front Desk/Reception
  • Dental Arts of Santa Fe
  • Santa Fe, NM FULL_TIME
  • Dental Arts of Santa Fe is a small cosmetic and general dental office in the heart of Santa Fe. We focus on cosmetic and complex reconstruction dentistry but also superior quality general dentistry. W...
  • 10 Days Ago

M
Hotel Front Desk Clerk
  • Motel 6 Riverside
  • ola, NM FULL_TIME
  • Motel 6 Espanola NM is looking for a Front Desk Clerk.What you will be doing:Our Guest Service Representatives create a hospitable guest experience while performing tasks at the front desk. The GSR is...
  • 13 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Help Desk Manager jobs found in Santa Fe, NM area

A
Remote Data Center Systems Analyst
  • Amentum
  • Santa Fe, NM
  • Amentum is seeking a fully **Remote Data Center Systems Analyst** who will provide thoughtful, forward leaning, and effi...
  • 3/19/2024 12:00:00 AM

C
Senior UX Designer - Remote R0040441
  • Careerbuilder
  • Santa Fe, NM
  • TeamMate is the leading audit management software system used by audit professionals all over the world. Using an integr...
  • 3/19/2024 12:00:00 AM

C
Middle Tier & Database Administrator (NIGHT SHIFT: 3x12 or 4x10) REMOTE OPTION - Oracle Saas [...]
  • Careerbuilder
  • Santa Fe, NM
  • Oracle Middle Tier & Database Administrator (NIGHT SHIFT: 3x12 or 4x10) REMOTE OPTION - Oracle Saas at Customer Cloud Op...
  • 3/19/2024 12:00:00 AM

C
Senior Project Manager - Data Center Hydraulic Modeler REMOTE
  • Careerbuilder
  • Santa Fe, NM
  • CBRE Senior Project Manager - Data Center Hydraulic Modeler REMOTE Santa Fe , New Mexico Apply Now Senior Project Manage...
  • 3/19/2024 12:00:00 AM

C
Assistant Nurse Manager Clinical Resource
  • Clinical Management Consultants
  • Santa Fe, NM
  • An exciting opportunity for an Assistant Nurse Manager Clinical Resource position is now open at an award winning facili...
  • 3/18/2024 12:00:00 AM

A
Information Technology (IT) Manager - Remote & Haiti
  • Amentum
  • Santa Fe, NM
  • Amentum, a large government contract company, is seeking a Information Technology (IT) Manager for a pending contract aw...
  • 3/18/2024 12:00:00 AM

A
Senior Analyst- Model Validation (US REMOTE)
  • Ally
  • Santa Fe, NM
  • **General information** **Ref #** 17030 **Remote?** Yes **Ally and Your Career** * Ally Financial only succeeds when its...
  • 3/16/2024 12:00:00 AM

C
Data Center Data Management Specialist
  • CBRE
  • Santa Fe, NM
  • Data Center Data Management Specialist Job ID 156252 Posted 26-Feb-2024 Service line GWS Segment Role type Full-time Are...
  • 3/16/2024 12:00:00 AM

Santa Fe (/ˌsæntəˈfeɪ/ or /ˈsæntəˌfeɪ/; Tewa: Oghá P'o'oge, Navajo: Yootó) is the capital of the U.S. state of New Mexico. It is the fourth-largest city in the state and the seat of Santa Fe County. This area was occupied for at least several thousand years by indigenous peoples who built villages several hundred years ago, on the current site of the city. It was known by the Tewa inhabitants as Ogha Po'oge ("White Shell Water Place"). The city of Santa Fe, founded by Spanish colonists in 1610, is the oldest state capital in the United States. Santa Fe (meaning "holy faith" in Spanish) had a p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$99,278 to $131,058
Santa Fe, New Mexico area prices
were up 2.5% from a year ago

Help Desk Manager in Pueblo, CO
Help desk support job description pictures, typically work with automated help desk support in this set enduser or software programs used to cancel job.
December 15, 2019
Help Desk Manager in Dayton, OH
The growth of your business will also be facilitated through this software because it will help to build an even larger customer base with its consistency and convenience.
December 04, 2019
Help Desk Manager in Detroit, MI
Our online writing services are not limited help desk manager resume cover letter to essays only.
February 12, 2020