Help Desk Supervisor jobs in Indiana

Help Desk Supervisor supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Being a Help Desk Supervisor trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. Ensures the latest product/technical updates and policies are available and communicated to the team. Additionally, Help Desk Supervisor monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Identifies system and workflow improvements to enhance the team's efficiency. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree. Typically reports to a manager. The Help Desk Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Help Desk Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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RN/HOUSE SUPERVISOR
  • Supervisor
  • Rochester, IN FULL_TIME
  • About Woodlawn Health: Woodlawn Health is located in Fulton and Marshall County, Indiana. We are a rural health system earning the right to care for our community! Our flagship hospital and three rural clinics are located in Rochester, Indiana. We also have clinics in Akron and Argos, Indiana.

    Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide! When you join the Woodlawn Family, you have opportunities to bring your family to events such as breakfast with the Easter Bunny, Woodlawn Picnic, and other things throughout the year.

    Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.

     

    PRIMARY DUTIES:

    • Assumes the responsibility of being the highest ranking administrative person in charge of the facility when other higher ranking administrators are not in house.
    • Assesses, evaluates, intervenes on inpatient wound care needs of patients.
    • Assists in the monthly scheduling process as needed. Determines adequate staffing coverage on the nursing units is maintained to the best level possible by assessing the number and level of personnel needed to provide quality patient care. Adjusts staffing and assignments appropriately by calling in or sending home staff as deemed necessary.
    • Other duties as needed.

    EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS:

    • Currently licensed in the state of Indiana as an RN. Maintains this licensure and provides any licensure renewals or changes to Human Resources.
    • For the Wound Care Specialist role, a master’s degree in nursing and wound certification is required.
    • Must possess Basic Life Support certification or obtain prior to providing direct patient care. Maintains BLS certification per hospital policy.
    • Must possess and maintain Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), and Neonatal Resuscitation Program (NRP) certification or be willing to obtain within reasonable time frame after hire.
    • Temperature, Airway, Blood pressure, Lab work, Emotional support (S.T.A.B.L.E.) certification is desirable but not required.

    Shift: Nights

    WOODLAWN HEALTH OFFERS:

    • Tuition Assistance
    • Loan Forgiveness
    • Certification Pay
    • Low nurse patient ratios
    • Free education/training
  • Just Posted

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Help desk
  • Family Express
  • Valparaiso, IN FULL_TIME
  • Company Foundations : Building relationships across all departments Culture-focused Internal growth opportunities Teamwork oriented Dedicated to the well-being of employees and communities Emphasis on...
  • 20 Days Ago

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Help desk
  • Magicforce
  • Indianapolis, IN FULL_TIME
  • The topresponsibilities will include application processing customerservice interaction and case management. The ideal candidate willbe able to quickly learn how to process applications whilefollowing...
  • 1 Month Ago

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Help desk
  • Rose International
  • Indianapolis, IN FULL_TIME
  • Date Posted : 02 / 21 / 2024. Hiring Organization : Rose International Position Number : 458971 Job Title : Help Desk Coordinator Job Location : Indianapolis, IN, USA, 46204 Work Model : Hybrid Employ...
  • 1 Month Ago

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Front Desk Reception-Part Time
  • Rx Help Centers
  • Indianapolis, IN PART_TIME
  • Company DescriptionABOUT RX HELP CENTERS: Founded in 2009 and headquartered in Indianapolis, IN Rx Help Centers is one of America's leading prescription drug advocacy services. Our mission is to provi...
  • 13 Days Ago

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Operations Supervisor - Part Time - $25-$30/Hour
  • Dohrn Transfer -Operations Supervisor
  • Evansville, IN PART_TIME
  • Operations Supervisor - Part Time - $25-$30/Hour Apply Now Description/Job Summary Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services th...
  • 5 Days Ago

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IT Help Desk Supervisor
  • B&L PC SOLUTIONS INC
  • Hauppauge, NY
  • Job Description Job Description We’re currently in search of a Supervisor to fulfill the following job responsibilities:...
  • 3/28/2024 12:00:00 AM

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Information Technology Help Desk Coordinator
  • Kingscott Associates
  • Kalamazoo, MI
  • The IT Help Desk Coordinator / Technician plays a crucial role in providing technical support and assistance to end-user...
  • 3/28/2024 12:00:00 AM

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Help Desk Supervisor
  • VanderHouwen
  • Portland, OR
  • Status: Direct Hire Job Title: Desktop Support Supervisor Location: On-site Salary: $85,000-$95,000 About the company: T...
  • 3/25/2024 12:00:00 AM

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IT Help Desk Supervisor
  • City of New York
  • New York, NY
  • Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging w...
  • 3/25/2024 12:00:00 AM

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Help Desk Supervisor (First Responders Group)
  • The Doyle Group
  • Boulder, CO
  • Help Desk Supervisor (On-site) The Doyle Group is a leading IT consulting and placement firm, dedicated to providing top...
  • 3/25/2024 12:00:00 AM

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IT Support Services Coordinator (Help Desk Supervisor)
  • Oregon Shakespeare Festival
  • Ashland, OR
  • Job Description Job Description Job Summary: Responsible for managing and coordinating IT Support for the Oregon Shakesp...
  • 3/25/2024 12:00:00 AM

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Information Technology Help Desk Supervisor
  • Concero
  • St Louis, MO
  • Under minimal managerial guidance of the CIO, the IS Service Desk Supervisor is responsible for direct oversight of the ...
  • 3/24/2024 12:00:00 AM

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Information Technology Help Desk Supervisor
  • Boulo Solutions
  • Orlando, FL
  • IN-OFFICE | FULL-TIME Boulo Solutions is partnering with an IT company in the pharmacy space looking to hire an IT Help ...
  • 3/24/2024 12:00:00 AM

Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west. Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$74,147 to $94,218

Help Desk Supervisor in Des Moines, IA
The Supervisor will be responsible for scheduling, directing the activities of the Help Desk staff, reviewing and evaluating their work.
January 11, 2020
Help Desk Supervisor in El Paso, TX
Computer support specialists provide help and advice to people and organizations using computer software or equipment.
February 21, 2020
Help Desk Supervisor in York, PA
The role of help desk supervisor is similar to that of any call center supervisor, except that help desk customers are generally employees.
December 28, 2019