Help Desk Supervisor jobs in Richland, WA

Help Desk Supervisor supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Being a Help Desk Supervisor trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. Ensures the latest product/technical updates and policies are available and communicated to the team. Additionally, Help Desk Supervisor monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Identifies system and workflow improvements to enhance the team's efficiency. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree. Typically reports to a manager. The Help Desk Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Help Desk Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Front desk
  • Gold's Gym - Cascade Fitness, LLC
  • Richland, WA FULL_TIME
  • Front Desk Associate : Weekday afternoons - Richland, WA

    Shift details : Monday-Thursday 2pm-6pm

    The Front Desk Membership Specialist will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.

    As a Membership Specialist you will also have the opportunity to assist members with signing up. This detail-oriented individual will possess excellent time management skills, ability to work alone and with other team members, excellent customer service skills, the ability to stand throughout the shift, lift heavy objects and communicate effectively with both staff and members.

    Basic understanding of accounting principles, cash processing procedures and computer skills required.

    This shift is a part-time position with plenty of opportunity to pick up extra hours!

    Current CPR and Food Handlers Certification is required.

    Apply Today!

    Last updated : 2024-03-05

  • 11 Days Ago

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Front Desk
  • Riverfront Hotel
  • Richland, WA FULL_TIME
  • DescriptionFront Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their st...
  • 18 Days Ago

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Front Desk Staff
  • Girls Clubs of Benton and Franklin Counties
  • Prosser, WA FULL_TIME
  • ORGANIZATION DESCRIPTION The Boys & Girls Clubs of Benton and Franklin Counties is committed to empowering all young people, especially those who need us most, to reach their full potential as product...
  • 10 Days Ago

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Hotel Front Desk Receptionist
  • Home 2 Suites Richland
  • Richland, WA FULL_TIME
  • Are you ready for an exciting and dynamic role in the hospitality industry? If so, we have the perfect opportunity for you as a part-time Hotel Front Desk Receptionist at Home 2 Suites by Hilton Richl...
  • 10 Days Ago

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Front Desk/Night Audit
  • Traum Ventures LLC
  • Richland, WA FULL_TIME
  • Description: MKM Hotels FRONT DESK AGENT/NIGHT AUDITOR DEPARTMENT: FRONT OFFICE PRIMARY OBJECTIVE: Verifies the correctness of guest accounts by balancing each department’s income. Posts room and tax ...
  • Just Posted

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Front Desk - Weekend
  • Gold's Gym - Cascade Fitness, LLC
  • Richland, WA FULL_TIME
  • Front Desk Associate: Weekend - Richland, WA Shift details: Friday 2pm-6pm, Saturday & Sunday 9am-2pm The Front Desk Membership Specialist will greet and direct members, guests and staff as they enter...
  • Just Posted

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0 Help Desk Supervisor jobs found in Richland, WA area

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Site Support Services - Engineering Specialist 3 - Civil
  • BuildSubmarines.com
  • Richland, WA
  • The Site Support Services - Distribs (S3D) group operates within the Facility Management organization of WTCC and is res...
  • 3/18/2024 12:00:00 AM

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Plant Engineer 3 - Electrical Engineer
  • BuildSubmarines.com
  • Richland, WA
  • The Plant Engineering organization provides engineering oversight, program support, and qualified staff to support the H...
  • 3/18/2024 12:00:00 AM

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Maintenance Specialist III
  • Amentum
  • Richland, WA
  • The Maintenance job family is responsible for planning, scheduling, and organizing the efficient operation and performan...
  • 3/18/2024 12:00:00 AM

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Plant Engineer 1 - Shift Technical Engineer
  • BuildSubmarines.com
  • Richland, WA
  • The Plant Engineering organization provides engineering oversight, program support, and qualified staff to support the H...
  • 3/17/2024 12:00:00 AM

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Store Manager
  • Ross
  • Richland, WA
  • GENERAL PURPOSE: Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensur...
  • 3/17/2024 12:00:00 AM

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Plant Engineer 3 - Shift Technical Engineer
  • BuildSubmarines.com
  • Richland, WA
  • The Plant Engineering organization provides engineering oversight, program support, and qualified staff to support the H...
  • 3/16/2024 12:00:00 AM

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Plant Engineer 2 - Chemical Engineer
  • BuildSubmarines.com
  • Richland, WA
  • The Plant Engineering organization provides engineering oversight, program support, and qualified staff to support the H...
  • 3/16/2024 12:00:00 AM

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Plant Engineer 2 - Shift Technical Engineer
  • BuildSubmarines.com
  • Richland, WA
  • The Plant Engineering organization provides engineering oversight, program support, and qualified staff to support the H...
  • 3/16/2024 12:00:00 AM

Richland (/ˈrɪtʃlənd/) is a city in Benton County in the southeastern part of the State of Washington, at the confluence of the Yakima and the Columbia Rivers. As of the 2010 census, the city's population was 48,058. July 1, 2017, estimates from the Census Bureau put the city's population at 56,243. Along with the nearby cities of Pasco and Kennewick, Richland is one of the Tri-Cities, and is home to the Hanford nuclear site. Richland is located at 46°16′47″N 119°16′53″W / 46.27972°N 119.28139°W / 46.27972; -119.28139 (46.279657, -119.281377). According to the United States Census Bureau, t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$80,148 to $101,843
Richland, Washington area prices
were up 2.9% from a year ago

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