Help Desk Supervisor jobs in Santa Barbara, CA

Help Desk Supervisor supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Being a Help Desk Supervisor trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. Ensures the latest product/technical updates and policies are available and communicated to the team. Additionally, Help Desk Supervisor monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Identifies system and workflow improvements to enhance the team's efficiency. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree. Typically reports to a manager. The Help Desk Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Help Desk Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Clinical Supervisor
  • PEOPLE'S SELF-HELP HOUSING
  • Santa Barbara, CA FULL_TIME
  • Description:

    People’s Self-Help Housing (PSHH) is looking to hire an experienced Clinical Supervisor to provide supervision to our Supportive Housing Program staff. This individual must follow all Board of Behavioral Science (BBS) guidelines associated with providing clinical hours to Associate Clinical Social Workers/Interns and Marriage and Family Therapist Interns/Trainees. The Clinical Supervisor will maintain a part-time client caseload.

    With a mission to build affordable homes, with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest serving nonprofit developer on California’s Central Coast. We serve low income working families, farmworkers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis Obispo, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote, health, education, and connections to community-based resources.

    This is a full-time position, part-time remote (40 hours per week, 5 days per week).

    Salary DOE, with a very competitive benefit package including:

    • Employer-paid Medical/Dental/ Vision, LTD/ STD
    • Pension Profit Sharing Plan
    • Remote work available
    • Paid Vacation, Holidays and Sick Time
    • Employer investment in professional education and employee wellness
    • An excellent supportive staff and work environment.

    Responsibilities

    • Provide individual and group supervision for SHP clinical staff.
    • Follow all Board of Behavioral Science (BBS) guidelines associated with providing clinical hours to Associate Clinical Social Workers/Interns and Marriage & Family Therapist Interns/Trainees.
    • Work collaboratively and cooperatively with property management senior staff.
    • Generate a monthly direct services report and follow up with staff when necessary.
    • Attend any meetings assigned by the Director of Clinical Services.
    • Complete all performance appraisals for clinical staff that this position supervises.
    • Assist the Director of Clinical Services with staff moral events such as birthday lunches, potlucks, retreats, etcetera.
    • Follow through with any special projects assigned by the Director of Clinical Services.
    • Maintain a resident caseload as needed.
    • Review clinical notes and monitor client paperwork.
    • Other job functions as assigned by the Director of Clinical Services.
    Requirements:


    • Ability to handle sensitive information in a confidential manner.
    • Excellent communication and organizational skills.
    • Computer skills, including Microsoft Word, Microsoft Outlook, and Excel.
    • Ability to work with different cultures, ethnicities, and minorities.
    • Ability to provide clinical hours to Associate Clinical Social Workers/Interns and Marriage & Family Therapist Interns/Trainees.
    • Work with people with some combination of low-income, physical, and mental disabilities, bilingual/bicultural, immigrant, social and related issues.
    • Work with substance abuse/dependency issues; child, senior, and dependent adult abuse; and domestic violence prevention and treatment.
    • Experience in following all Board of Behavioral Science (BBS) guidelines associated with providing clinical hours.
    • Master’s degree in social work or Marriage & Family Therapist. Complete a BBS approved Clinical Supervision course.
    • Must be a Licensed Clinical Social Worker or Marriage & Family Therapist for 2 years or more. Must possess a valid California driver’s license, provide proof of auto insurance, and have access to a reliable automobile.
    • Sitting for long periods of time, walking, stretching, occasional light lifting, travel via automobile.
    • Travel may be required during regular business hours.
  • 1 Month Ago

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IT Support Specialist/Help Desk Support
  • ASC
  • Carpinteria, CA FULL_TIME
  • Job Title: IT Support SpecialistDuration: 03 Months (possible of extension)Location: Carpinteria, CA, 93013Max Pay rate: $28/hr on W2Shifts: Schedule is Monday and Wednesday 11am to 8pm Pt Tuesday, Th...
  • 8 Days Ago

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Front Desk Supervisor
  • Belmond Management
  • Santa Barbara, CA FULL_TIME
  • Belmond El Encanto, a Forbes Five-Star luxury hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike...
  • Just Posted

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Overnight Front Desk Supervisor
  • Belmond
  • Santa Barbara, CA FULL_TIME
  • El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessent...
  • 4 Days Ago

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Overnight Front Desk Supervisor
  • Belmond Management
  • Santa Barbara, CA FULL_TIME
  • El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessent...
  • 12 Days Ago

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Maintenance Technician 3
  • People's Self-Help Housing
  • Santa Barbara, CA FULL_TIME
  • DescriptionEssential FunctionsDaily Maintenance ResponsibilitiesWalk interior and exterior sidewalks on a daily basis, removing debris and trash, washing the sidewalks/curbs/gutters as needed, and che...
  • 16 Days Ago

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0 Help Desk Supervisor jobs found in Santa Barbara, CA area

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Administrative Assistant Receptionist
  • Coda Staffing
  • Carpinteria, CA
  • Job Description Job Description Position is on-site Mon thru Fri. Must be able to commute to Carpinteria, CA. Job Descri...
  • 4/24/2024 12:00:00 AM

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Customer Care Representative
  • Morphius Corp
  • Santa Barbara, CA
  • Must reside in California We are seeking employees to join our company in working remotely across California. Due to COV...
  • 4/23/2024 12:00:00 AM

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Sales & Lead Customer Service Specialist
  • Massage Envy
  • Santa Barbara, CA
  • Overview: Where Better Careers Begin! Massage Envy Santa Barbara 136 S Hope Santa Barbara ,Ca 93105 Do you have a passio...
  • 4/23/2024 12:00:00 AM

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Medical Scribe
  • California Retina Consultants
  • Santa Barbara, CA
  • Ophthalmic Scribe Our Scribes are preforming direct patient care as well as assisting physicians with procedures, proced...
  • 4/22/2024 12:00:00 AM

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Airport Operations Agent - SBA (Delta) FT
  • Unifi
  • Santa Barbara, CA
  • General information Job Title Airport Operations Agent - SBA (Delta) FT Date Friday, March 8, 2024 State California City...
  • 4/22/2024 12:00:00 AM

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Customer Care Specialist I - Integration Partnerships
  • AppFolio
  • Santa Barbara, CA
  • Description Hi, We're AppFolio We're innovators, changemakers, and collaborators. We're more than just a software compan...
  • 4/22/2024 12:00:00 AM

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Member Services Representative
  • CenCal Health
  • Santa Barbara, CA
  • Job Details Job Location Main Office - Santa Barbara, CA Position Type Full Time Job Category Member Services Descriptio...
  • 4/22/2024 12:00:00 AM

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Accounting Technician, Senior
  • Santa Barbara County Education Office
  • Santa Barbara, CA
  • Salary : $59,292.00 - $75,252.00 Annually Location : Santa Barbara - Goleta Job Type: Full-Time Job Number: 2023-00084 D...
  • 4/21/2024 12:00:00 AM

Santa Barbara (Spanish: Santa Bárbara) is the county seat of Santa Barbara County in the U.S. state of California. Situated on a south-facing section of coastline, the longest such section on the West Coast of the United States, the city lies between the steeply rising Santa Ynez Mountains and the Pacific Ocean. Santa Barbara's climate is often described as Mediterranean, and the city has been promoted as the "American Riviera". As of 2014, the city had an estimated population of 91,196, up from 88,410 in 2010, making it the second most populous city in the county after Santa Maria. The contig...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$82,355 to $104,648
Santa Barbara, California area prices
were up 2.5% from a year ago

Help Desk Supervisor in Oakland, CA
Directed, planned, coordinated, and administered day-to-day operational activities of Help Desk department and staff of.
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The Help Desk Supervisor manages the front desk team and activities.
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Help Desk Supervisor in Elkhart, IN
The Supervisor will be required to work independently with minimum direction from leadership.
January 07, 2020